Project Manager – Client Implementation, Onboarding
Support Services Group
full-time
Posted on:
Location Type: Office
Location: Pasig City • Philippines
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Tech Stack
About the role
- Manage large-scale BPO implementation projects
- Develop detailed project plans, timelines, and resource allocation strategies
- Act as the primary point of contact for both internal teams and clients
- Identify potential risks and issues early in the process
- Continuously assess and improve implementation methodologies and strategies
- Maintain comprehensive project documentation and provide regular updates
- Lead, guide, and mentor junior implementation managers and project coordinators
Requirements
- Minimum of 5 years of experience in project management
- At least 2 years in a senior or leadership capacity
- Strong understanding of BPO operations
- Excellent leadership, communication, and interpersonal skills
- Advanced project management skills
- Certifications (Preferred but Not Required): Project Management Professional (PMP) or equivalent certification
- Experience with Agile, Waterfall, or hybrid project management methodologies
- Strong understanding of project management software
Benefits
- Health insurance
- 401(k) retirement plans
- Paid time off
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementBPO implementationAgile methodologyWaterfall methodologyhybrid project managementresource allocationrisk managementproject documentationimplementation methodologiesproject planning
Soft Skills
leadershipcommunicationinterpersonal skillsmentoringguidanceproblem-solvingteam collaborationstrategic thinkingadaptabilityassessment
Certifications
Project Management Professional (PMP)