Head of Operations
Support Revolution
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇬🇧 United Kingdom
Visit company websiteSalary
💰 £90,000 per year
Job Level
Lead
About the role
- Lead and optimise global operations across multiple regions including the UK, the US and India, ensuring compliance and efficiency
- Develop and execute operational strategy aligned with our growth plans
- Provide day-to-day oversight, support, and development for the HR, Talent Acquisition, Office, and Finance teams
- Own operational reporting, KPIs, dashboards, and process documentation
- Partner with the COO to drive culture, engagement, onboarding, benefits, and employee experience initiatives
- Oversee budgets, cost control, and cross-department financial discipline in partnership with Finance
- Drive continuous improvement and scalability across all operational workflows
- Act as a key liaison between departments and senior leadership, ensuring communication and alignment
- Support strategic projects, including internal expansion, compliance initiatives, and operational transformation
- Act as a trusted advisor to the COO on organisational structure, performance, risk, and governance.
Requirements
- 10+ years proven experience in an Operations leadership role ideally in a global, or multi-departmental environment
- Strong knowledge of UK employment law, compliance and organisational processes (India/US familiarity is an advantage)
- Confidence leading teams across multiple time zones and functional areas
- Ability to balance big picture thinking with hands-on delivery
- Strong analytical, problem-solving, and decision-making skills
- A proactive, results-driven mindset with exceptional attention to detail.
Benefits
- Competitive Salary: We value your hard work with a salary of up to £90,000 per annum
- Generous Annual Leave: Take plenty of time to recharge with 25 days holiday, plus extra days as you grow with us
- Annual Leave Purchase Scheme: Need more time to relax? Purchase up to 5 additional days leave per annum
- Birthday Leave: Celebrate YOU by taking your birthday off
- Length of Service Rewards: Enjoy rewards like bonuses, extra leave, and paid sabbaticals for your dedication
- Company Pension Scheme: Secure your future with our Company pension scheme
- Perkbox Perks: Treat yourself with discounts, cashback, and wellness benefits
- Fully Remote Model: Enjoy the flexibility of working 100% remotely, from wherever you are in the UK - no office required!
- Employee Wellbeing: We’ve got your back with EAP, eye tests, flu vouchers, and excellent sick pay if you’re ever unwell
- Personal Development: We invest in you with tailored training and career growth
- Employee Referral Scheme: Get rewarded for bringing great talent to our team.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
operational strategyKPI reportingprocess documentationbudget managementcost controlcompliance initiativesoperational transformationemployee experience initiativescross-department financial disciplineglobal operations management
Soft skills
leadershipcommunicationanalytical skillsproblem-solvingdecision-makingattention to detailproactive mindsetresults-driventeam managementcollaboration