Order Management Specialist

SupplyLogic

Order Management Specialist ensuring accurate setup, validation, and execution of client orders. Responsible for managing orders in ERP systems, vendor coordination, and production alignment.

Posted 7/7/2026full-timeRemote • Kansas, Montana • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in order processing and management within ERP systems, ensuring accuracy and compliance throughout the order lifecycle. Strong problem-solving and communication skills facilitate effective coordination with internal teams and vendors.

Highest-signal resume keywords

Order ProcessingERP SystemsData AccuracyProduction ProcessesProblem-Solving

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Order ManagementData EntryInventory ManagementOrder ValidationQuotingProduction CoordinationArtwork VerificationBilling ResearchE-Commerce Order SetupReplenishment Management

Soft Skills

Attention to DetailCommunicationProblem-SolvingCollaborationWorkflow Management

Industry Keywords

Print ProductsPromotional ProductsHigh-Volume WorkflowsDecoration MethodsVendor Coordination

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Enter and manage orders in ERP systems with complete and accurate details
Create and maintain item records within the system
Validate all order components for accuracy, completeness, and compliance
Attach and verify artwork files and approved proofs
Create replenishment quotes for Account Director (AD) approval and process orders upon approval
Manage production from order receipt through billing
Coordinate with vendors, decorators, and internal production teams
Issue purchase orders and confirm inventory availability and production timelines
Identify, escalate, and resolve discrepancies
Manage open order lines and ensure timely resolution
Track orders and provide updates to client-facing teams and/or clients
Partner with internal teams to ensure alignment and execution
Conduct billing research and support order closure
Support resolution of open order line issues
Manage quoting, production, and execution for replenishment products with AD/AM approval
Serve as a subject matter expert (SME) for e-commerce order setups

Requirements

What you’ll need

2+ years in order processing, operations, or print/promotional products
Experience with ERP or order management systems
Strong attention to detail and data accuracy
Understanding of production processes and decoration methods preferred
Ability to manage high-volume, detail-heavy workflows
Strong problem-solving and communication skills

Benefits

Comp & perks

Health insurance
401(k) plan
Flexible work arrangements
Paid time off