SupplyHouse.com

DevOps Engineer

• Ensure the scalability, reliability, and performance of our infrastructure and applications with a focus on automation, monitoring, and incident response
• Design, build, and maintain scalable, reliable systems on GCP (Compute Engine, GKE, Cloud Storage, Cloud SQL)
• Develop automation for infrastructure provisioning using Terraform, Ansible, or Deployment Manager
• Build and maintain observability platforms (monitoring, logging, tracing) using tools such as Stackdriver (Cloud Monitoring), Prometheus, or Grafana
• Manage incident response, conduct postmortems, and implement improvements to reduce recurrence
• Partner with DevOps and engineering teams to enhance CI/CD pipelines for resilient deployments
• Define and monitor SLAs, SLOs, and SLIs to ensure application availability and performance
• Implement disaster recovery (DR) and backup strategies across cloud services
• Continuously optimize performance, capacity, and cost-efficiency of GCP resources

Site Reliability Engineer

Account Manager

• Lead the expansion of the organization’s customer base in the education and government sectors, focusing on maximizing sales revenue from public entities such as colleges/universities, and Federal, State, and Local government agencies
• Forge and nurture partnerships with new customers to generate additional revenue streams
• Pursue leads and progress them through the sales cycle
• Monitor and analyze market trends to understand target audiences, aiding in the creation of effective sales leads and strategies
• Identify and evaluate market opportunities through research, keeping up with industry developments, networking, cold calling, tradeshows, and conferences
• Establish and maintain a robust network within the sector and continually evaluate competitor strategies to maintain a competitive edge
• Plan and execute our integration with key Trades services platform(s) to ensure enduring support of both small- and large-scale TradeMasters, driving increasing share of wallet
• Regularly engage with current and prospective customers via phone and email to understand their needs, answer inquiries, and resolve issues
• Communicate with both new and existing customers to emphasize the benefits and features of our products and services, becoming a source of insight on tools and features to build into our tech roadmap
• Gather relevant information and collaborate with internal teams to compile and submit comprehensive reports to management
• Create, update, and manage sales reports and prospective client lists to ensure accurate and up-to-date records
• Maintain strong cross-functional partnerships with Customer Experience, IT, Product Management, Customer Service, Merchandising, and Operations
• Manage the bid process for SupplyHouse.com from start to finish while ensuring compliance with contracts in the education and government sectors
• Optimize bidding strategies and build partnerships to acquire the business of new customers

SupplyHouse.com

Site Reliability Engineer

National Account Manager

Enterprise Sales Representative