Supply Chimp

Account Manager

• Cultivate and maintain strong relationships with strategic vendor partners from onboarding through long-term collaboration
• Lead, mentor, and develop the Vendor Partnerships and Vendor Operations teams to ensure strategic alignment and achievement of team and individual KPIs
• Oversee tactical and strategic sourcing initiatives supporting Business Development, Contracting, and Program Management
• Optimize sourcing strategies for both one-off purchases and repeat catalog buys
• Design and implement vendor communication strategies, scorecards, and corrective action processes that promote collaboration and drive results
• Analyze vendor performance data and implement continuous improvement initiatives to address gaps and elevate standards
• Act as the primary escalation point for vendor issues and lead critical vendor communications and initiatives
• Monitor and manage demand forecasting processes, providing timely insights to vendors to support inventory planning and availability
• Collaborate cross-functionally to anticipate needs, resolve challenges, and align vendor capabilities with business priorities
• Proactively identify and onboard new vendors through market research, data analysis, trade shows, and industry networks
• Negotiate and secure profitable outcomes, including cost reductions, rebates, inventory terms, and catalog improvements
• Support Business Development proposals through product and supply chain expertise, Letters of Supply, market basket quoting, and proposal review participation
• Drive product lifecycle management strategy by ensuring scalable processes, system integrity, and alignment with business objectives
• Define and drive vendor rebate program strategies aligned with revenue targets and vendor growth objectives

Director of Vendor Partnerships