SuperSummary

People Operations

• Document and refine people operations workflows
• Identify inefficiencies through data analysis, test solutions, and implement improvements that scale with the company
• Maintain clear, accurate company information in Notion and Slack
• Ensure updates reach the right audiences and information architecture supports team efficiency
• Coordinate celebrations, events, and All Hands meetings that build connections across our distributed team
• Partner with the Operations Manager and leadership to design programs that foster growth, recognition, and belonging
• Manage end-to-end workflows in Rippling and Deel for U.S. employees and global contractors across multiple time zones
• Maintain accurate records, ensure compliance, administer team member benefits, and support hires and terminations with precision
• Lead logistics for new hires and departures: administrative recruitment support, welcome sessions, tool setup, documentation, and access management
• Prepare and maintain People Ops metrics, surveys, and reports for leadership review
• Identify trends and flag insights that inform strategic decisions
• Partner with company leadership — the Executive Team, Finance, and Department Heads — on people-related workflows, budgeting, and company-wide initiatives

People Operations Specialist

Content Manager

• Support execution of AI content projects from concept through implementation
• Test AI content features and tools to ensure quality
• Help maintain consistency standards for tone, style, and educational approach
• Contribute to AI prompt library development and optimization
• Conduct competitor research and content analysis
• Stay current with AI content tools and best practices through continuous learning

AI Content Editor

Performance Marketing

• Manage and optimize daily paid media budgets and campaigns across Google Ads, Meta, Apple Search Ads, and other channels to hit CAC and ROAS targets
• Lead expansion into new ad channels (TikTok, YouTube, Reddit, etc.) and test new strategies (video ads, influencer and affiliate marketing) to diversify our acquisition mix
• Develop AI-powered creative testing frameworks in collaboration with designers and copywriters to continuously improve ad performance
• Build and refine audience segments, bidding strategies, and attribution models to improve efficiency across the funnel
• Own the performance marketing budget, allocating resources across channels based on incrementality and strategic priorities
• Run in-depth analyses on website/app engagement, conversion funnel performance, and A/B test performance for paid ads traffic to better understand opportunities for improvement
• Report on performance to leadership with clear insights and recommendations for optimization
• Stay current on platform updates , industry trends, and competitive landscape to identify new opportunities

Performance Marketing Manager

Content Marketing Manager

• Lead execution of assigned AI content projects from concept through implementation
• Execute comprehensive testing frameworks for AI content features and tools to ensure quality
• Implement and maintain consistency standards for tone, style, and educational approach
• Maintain AI prompt library with optimized, high-performing prompts
• Analyze user feedback and engagement metrics to identify improvement opportunities
• Execute competitor research and content gap analyses to inform strategy
• Stay current with industry trends and best practices in AI content development
• Develop prompt systems for a new content type
• Perform competitor research on video content and make a strategic recommendation for an AI-powered pilot
• Perform quality assurance on a new AI tool

People Operations Specialist

AI Content Editor

Performance Marketing Manager

AI Content Specialist