Attorney

• Build and manage a high-performing, multi-disciplinary engineering organization encompassing backend, frontend, AI/ML, QA, DevOps, and integration specialists.
• Lead day-to-day operations of all internal engineers and external BOT team members.
• Establish core engineering processes, including coding standards, documentation practices, and formalized performance reviews.
• Ensure strong collaboration and operational continuity with the Product, Operations and Support Teams.
• Own and manage all stages of the delivery cycle: sprint planning, delivery cycles, release management, and cross-team coordination.
• Oversee the stability, scalability, and security of all core platforms (Nexus, Ask AIP, AMS, AIT).
• Ensure that bugs, enhancements, and support issues are handled promptly and within agreed Service Level Agreements (SLAs).
• Work closely with the CAIO on strategic technical direction, review and challenge architectural decisions, and ensure a unified technical vision across all modules and jurisdictions.
• Manage day-to-day interactions and lead the operational governance of external BOT teams and technology vendors (e.g., Ascent).
• Ensure all third-party work, proposals, and bids meet the client's standards for quality, security, and IP protection.
• Supervise API and Robotic Process Automation (RPA) integrations with critical external systems (IP offices, payment gateways, enterprise IPMS systems) to ensure long-term reliability and maintainability of automations.

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