Home Care Staffing Scheduling Coordinator

SuperStaff

Home Care Staffing Scheduling Coordinator focusing on filling caregiver shifts and managing scheduling concerns. Collaborating with caregivers and clients in a fast-paced remote environment.

Posted 7/15/2026full-timeRemote • 🇵🇭 PhilippinesLead💰 ₱40,000 - ₱44,500 per monthWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in scheduling and workforce coordination, with a strong focus on caregiver staffing and client needs. Proficient in using scheduling systems like WellSky to ensure service continuity and effective communication among caregivers, clients, and family members.

Highest-signal resume keywords

3+ Years Experience In SchedulingWellSky Scheduling SystemStrong Verbal And Written CommunicationOrganizational Skills And Attention To DetailAbility To Manage Urgent Staffing Issues

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SchedulingDispatchWorkforce CoordinationStaffingLogistics Dispatch

Soft Skills

Strong JudgmentDecision-Making Under PressureProfessional Communication

Tools & Technologies

WellSky

Industry Keywords

Home CareHealthcare SchedulingCaregiver StaffingService QualityProactive Service Environment

About the role

Key responsibilities & impact

Fill open caregiver shifts based on client needs, caregiver availability, and service requirements.
Manage same-day call-offs and urgent schedule changes.
Coordinate with care managers regarding client needs, staffing priorities, and service continuity.
Communicate with caregivers, clients, seniors, and family members regarding scheduling concerns.
Use scheduling systems such as WellSky to support caregiver-to-client matching and staffing decisions.
Maintain accurate schedule records, updates, and handoffs between shifts.
Build working familiarity with caregiver strengths, limitations, and suitability for specific client cases.
Escalate urgent staffing issues, call-offs, or service risks to supervisors or designated client contacts.
Support smooth shift transitions and communicate relevant updates to the next shift.
Contribute to schedule stability, coverage planning, and service quality.

Requirements

What you’ll need

3+ years experience in scheduling, and dispatch, workforce coordination, staffing, or a similar operations role.
Strong verbal and written English communication skills.
Ability to manage multiple moving parts in a fast-paced, service-driven environment.
Strong judgment and decision-making under pressure.
Ability to communicate professionally with clients, family members, and internal team members.
Comfortable handling urgent staffing issues, call-offs, and last-minute changes.
Strong organizational skills and attention to detail.
Able to work weekends as part of a full-time schedule.
Preferred Qualifications
Experience in home care, healthcare scheduling, caregiver staffing, or healthcare dispatch.
Experience in logistics dispatch or similar real-time coordination roles.
Experience using WellSky or comparable scheduling / workforce systems.
Background in a proactive service environment rather than a purely scripted call center role.

Benefits

Comp & perks

HMO with 1 free dependent upon hire
Life Insurance
20 PTO credits annually
VL and SL cash conversion
Annual Performance-Based Merit Increases and Employee Recognition
Great Company Culture
Career Growth and Learning
Night Differential