OTC Analyst
Superside
contract
Posted on:
Location Type: Remote
Location: Argentina
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Tech Stack
About the role
- Own the end-to-end Order-to-Cash cycle for a portfolio of 100 to 200 accounts.
- Issue accurate, timely invoices with complete documentation to prevent delays.
- Proactively manage collections and reduce overdue balances with a firm but customer-centric approach.
- Investigate and resolve billing disputes in collaboration with Sales and Customer Success.
- Ensure subscription setups and recurring billing are accurate so revenue is captured correctly.
- Maintain clean Accounts Receivable records to support forecasting and financial visibility.
- Identify recurring billing issues and recommend process improvements to reduce revenue leakage and rework.
- Serve as the finance point of contact for account billing health.
- Leverage AI tools within ERP and CRM systems to improve efficiency and streamline workflows.
Requirements
- 1 to 2 years of experience in Order-to-Cash, Collections, or Accounts Receivable.
- Familiarity with SaaS billing models and recurring revenue logic.
- Strong written and verbal English communication skills.
- Ability to work US timezone hours.
- Experience with NetSuite, Salesforce, or similar systems.
- High attention to detail and strong data accuracy standards.
- Structured problem-solving mindset with the ability to identify root causes.
- Comfort using AI tools to support communication and analysis.
- Ability to manage high volumes of follow-ups and tasks independently.
Benefits
- Diversity, Equity and Inclusion
- Fully remote work
- Mentorship opportunities
- Fast-paced, high-trust environment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Order-to-CashCollectionsAccounts ReceivableSaaS billing modelsrecurring revenue logicdata accuracyproblem-solving
Soft Skills
written communicationverbal communicationattention to detailindependent task management