Customer Enablement Consultant
Superside
contract
Posted on:
Location Type: Remote
Location: Remote • 🇦🇷 Argentina
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Lead enterprise customers through onboarding and beyond.
- Design and deliver enterprise onboarding plans and custom workflows.
- Define and document Ways of Working across stakeholders.
- Own enablement of integrations, coordinating with Product and Ops teams.
- Lead user onboarding sessions for enterprise accounts.
- Conduct re-enablement initiatives and share insights from accounts.
Requirements
- Bachelor’s degree in Business, Marketing, Communications, or related field.
- 3+ years in a customer-facing role (Enablement, Onboarding, Customer Success, Solution Implementation, or Account Management) with enterprise or large global customers.
- Background in creative services, marketing, or agency environment is a plus.
- Strong strategic thinking and problem-solving abilities, with a focus on delivering practical solutions.
- Customer-first mindset and ability to design enablement from the enterprise customer lens.
- Excellent communication and collaboration skills, with the emotional intelligence to build trust across diverse stakeholders.
- Proven ability to manage multiple accounts, balancing customization with scalable processes.
- Proactive and adaptable, with a continuous improvement mindset in a fast-paced environment.
Benefits
- Diversity, Equity and Inclusion
- Opportunities to work with a globally diverse team
- Fully remote work arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
strategic thinkingproblem-solvingcustomer-first mindsetcommunicationcollaborationemotional intelligencetrust buildingproactiveadaptabilitycontinuous improvement
Certifications
Bachelor’s degree