Supermom Business

Community Activation Executive

Supermom Business

full-time

Posted on:

Location Type: Remote

Location: Malaysia

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About the role

  • - Develop compelling strategies to achieve commercial and branding priorities with Supermom’s Key Opinion Buyers with a focus on user-generated campaigns
  • - Champion the Momfiliates programme, an affiliates and referrals network led by our mothers for mothers across SEA
  • - Oversee content development, ensuring it aligns with both client goals and audience preferences.
  • - Act as the day-to-day contact for assigned clients (both internal and external partners)
  • - Lead client meetings to understand goals, deliver progress reports, and suggest improvements or optimizations. Manage the full campaign lifecycle, from initial brief to post-campaign analysis.
  • - Utilize data-driven insights to optimize campaign performance, increase engagement, and maximize ROI.
  • - Monitor campaign performance metrics and generate reports highlighting key successes, insights, and recommendations.
  • - Leverage analytical tools to assess UGC engagement levels, brand mentions, and overall campaign impact.

Requirements

  • - Minimum of 2-3 years of experience in community activation, digital marketing or social media management, ideally in an agency setting.
  • - Demonstrated expertise in managing affiliates and curating user-generated content with them
  • - Strong client management experience, with a history of delivering results for multiple brands simultaneously.
  • - Excellent communication and interpersonal skills.
  • - Ability to develop and implement data-driven strategies.
  • - Proficiency in social media trends and best practices in user-generated content
  • - Preferably experienced in AI-driven content creation, social media analytics, and listening tools (e.g., Google Analytics, social listening platforms).
  • - Creativity and passion for fostering vibrant, active brand communities.
  • - Always eager to explore new developments in social media, including AI innovations.
  • - Proficient in English and preferably a SEA language.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
digital marketingcommunity activationsocial media managementuser-generated contentdata-driven strategiescampaign performance metricsaffiliates managementcontent developmentAI-driven content creationsocial media analytics
Soft Skills
client managementcommunication skillsinterpersonal skillscreativitypassion for community buildingability to deliver resultsstrategic thinkingcollaborationadaptabilityproblem-solving