FAE Director

Supermicro

FAE Director at Supermicro collaborating with C-level clients and leading high-performing engineering teams. Engaging in technical solutions and overseeing complex system issues with a focus on AI and HPC.

Posted 5/25/2026full-timeIndia • 🇮🇳 IndiaLeadWebsite

Tech Stack

Tools & technologies

CloudLinux

About the role

Key responsibilities & impact

Partner with sales, marketing, and cross-functional engineering teams to engage with C-level clients in pre-sales meetings and conferences. Represent the corporate brand and lead the promotion of Data Center Solutions to capture CSP, NCP, and enterprise cloud business.
Collaborate closely with customers to define and enhance next-generation AI/HPC server specifications. Bridge the gap between external clients and internal R&D/engineering to ensure product roadmaps align with market expectations and Total Cost of Ownership (TCO) optimization.
Recruit, build, and lead high-performing FAE teams. Mentor and coach team members, guiding their transition into strategic Solution Architects capable of adapting to a fast-paced, high-pressure, and ever-changing environment.
Serve as the ultimate technical authority in the field. Manage and lead teams during the investigation and root cause analysis (RCA) of complex system issues.
Develop, review, and optimize system solutions, technical bid responses (RFx), and technical presentations. Ensure the successful delivery a proven/ optimized proposal that meet or exceeds customer business requirements.
Deep solution architect knowledge in AI, HPC, GPU Clusters, and Data Center-centric applications.
Highly technical problem solver who understands system architecture, hardware and software interaction
Comprehensive understanding of the interaction between firmware, drivers, OS, and applications, with the ability to swiftly identify and resolve system-level bottlenecks.
Highly technical problem solver with the ability to map end-user business and partner requirements into the most optimized, TCO-efficient technical solutions.
Possess foundational hardware debug skills. Capable of leading and performing hands-on activities, enabling solution integration, and providing support for on-site data center audits and site surveys.
Some travel required (up to 30%)

Requirements

What you’ll need

Bachelor’s or master’s degree in engineering discipline; computer science, computer engineering or electrical engineering is preferred
Good to Strong experience with data center infrastructure and comprehensive knowledge of data center facilities
Strong experience in networking topology and architecture is preferred
Excellent communication skills and business sense required
Minimum 16 years related experience with Compute/Storage Server or Data Center or IT Infrastructure experience desired
Strong background and experience with x86, HPC, Cloud and/or GPU-based server architecture is highly preferred
Proven ability to autonomously architect comprehensive technical solution proposals, translating complex AI/HPC requirements into a precise, integration-ready hardware proposal. This requires ensuring seamless interoperability across core subsystems while optimizing solution is highly preferred
Solid HW system expertise and diagnostics skills
Familiarity with Firmware, Linux, Windows and virtualization platforms is a plus
Strong technical communication and leadership skills to lead investigations with engineers of multiple disciplines
Individuals must be able to work effectively in a high-pressure environment

Benefits

Comp & perks

Equal Opportunity Employer
Embraces diversity in employee population

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

AIHPCGPU ClustersData Center Solutionssystem architecturehardware debugnetworking topologyx86 architectureCloud computingvirtualization

Soft Skills

communication skillsleadership skillsproblem solvingmentoringcoachingbusiness senseteam buildingadaptabilityhigh-pressure environmentcollaboration

Certifications

Bachelor’s degreeMaster’s degreeengineering disciplinecomputer sciencecomputer engineeringelectrical engineering