Senior Field Application Engineer

Supermicro

Field Application Engineer supporting revenue growth and delivering technical solutions for data center infrastructure. Collaborating with sales teams to optimize solutions and ensure customer satisfaction.

Posted 5/25/2026full-timeBangalore • 🇮🇳 IndiaSeniorWebsite

Tech Stack

Tools & technologies

Linux

About the role

Key responsibilities & impact

FAE's in support of revenue growth at all assigned accounts in the local and SEA region
Solution architect and presentation skills to help expand channel/ enterprise account penetration and loyalty
Works closely with the sales and extended teams to map end-user customer business, partner requirements and provide most optimized technical solutions
Provides technical leadership in Pre-Sales and oversee implementation of such solutions
Effectively engage with customers’ technical team, gain and maintain trust
Highly technical problem solver who understands system architecture, hardware and software interaction
Should possess basic HW debug skills and be capable of performing hands-on activities onsite
Manage and leads product HW and SW engineers during product development
Manage and leads teams during investigation and resolution of problems in the field
Has a good understanding of firmware, drivers, OS, Applications and their interaction that can cause system issues
Develop and review systems solutions, technical bid responses and presentations
Work cross-department to ensure customer satisfaction and timely resolution of issues
Ability to build and demonstrate proof-of-concept that meets or exceeds customer business needs
Ability to present the corporate brand, product messaging and solutions to customers
Visit on-site facilities and operations to enable solution integration and issue resolution
Provide support for on-site data center audits and surveys
Some travel required (up to 30%)

Requirements

What you’ll need

Bachelor’s or master’s degree in engineering discipline; computer science, computer engineering or electrical engineering is preferred
Strong experience with data center infrastructure and comprehensive knowledge of data center facilities are a plus
Strong experience in networking topology and architecture is a plus
Minimum 8 years related experience with Compute/Storage Server or Data Center or IT Infrastructure experience desired
Strong background and experience with x86 and GPU-based server architecture
Solid HW system expertise and diagnostics skills.
Familiarity with Firmware, Linux, Windows and virtualization platforms is a plus
Strong technical communication and leadership skills to lead investigations with engineers of multiple disciplines
Individuals must be able to work effectively in a high-pressure environment

Benefits

Comp & perks

Equal Opportunity Employer
Embraces diversity in employee population

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

system architecturehardware interactionsoftware interactionHW debug skillsfirmwaredriversoperating systemsapplicationsdata center infrastructurenetworking topology

Soft Skills

technical leadershipproblem solvingcustomer engagementtrust buildingcommunicationteam managementcross-department collaborationpresentation skillshigh-pressure environmentcustomer satisfaction

Certifications

Bachelor’s degreeMaster’s degreeengineering disciplinecomputer sciencecomputer engineeringelectrical engineering