Service Engineer

Supermicro

Service Engineer focusing on server hardware support and solutions for various clients in EMEA. Opportunities for knowledge growth and flexibility in a diverse environment.

Posted 5/1/2026full-timeMadrid • 🇪🇸 SpainMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

Linux

About the role

Key responsibilities & impact

As a Service Engineer you are responsible for accepting, registering and solving various problems with the end customer in the field of server hardware.
This role offers the opportunity to quickly become acquainted with many different aspects of IT at a variety of clients.
This makes it an excellent opportunity to broaden your knowledge and experience and thus lay the foundation for the future of your career.
Customer focus is paramount in this position.
You get satisfaction from solving problems and can work in an environment with different cultures and nationalities.
You are flexible and willing to travel occasionally to serve our customers.

Requirements

What you’ll need

A completed MBO4 degree towards IT or comparable level obtained through experience.
You have an excellent command of the English language.
You have experience with 1st and 2nd line support/helpdesk.
You have good communication skills.
You think analytically and problem-solvingly.
You quickly acquire knowledge.
You can perform individually and under pressure.
You have (basic) knowledge of the Windows OS/Linux.
You have (basic) knowledge of system management (networks, servers, databases).
You are representable.
You are in possession of a driving license (B).

Benefits

Comp & perks

A competitive monthly salary.
Pension scheme
An extensive education and training offer within the Supermicro Academy to further develop your knowledge and experience.
Surrounded by colleagues within your field to spar with.
Varying and challenging assignments.
A working week based on 40 hours.
A close-knit team with a good working atmosphere.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

1st line support2nd line supportWindows OSLinuxsystem managementnetworksserversdatabases

Soft Skills

customer focusproblem-solvinganalytical thinkingcommunicationflexibilityability to work under pressurewillingness to travel

Certifications

MBO4 degree