Supermicro

IT Technical Program Manager

Supermicro

full-time

Posted on:

Location Type: Office

Location: Chungho • Taiwan

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Tech Stack

PMP

About the role

  • Maintain and standardize IT process documentation including SOPs, guides, and workflows
  • Assist with planning and coordination of process rollout across sites
  • Ensure documentation compliance with audit and policy standards
  • Coordinate with stakeholders to gather requirements and maintain alignment
  • Track changes, maintain version control, and organize documentation repositories
  • Support development of performance indicators and reporting standards
  • Communicate process updates to relevant users and teams
  • Prepare progress reports, tracking logs, and support documentation reviews
  • Manage IT program timelines, risk registers, status reports, and milestone tracking
  • Facilitate project meetings, document action items, and ensure deliverable follow-through
  • Support coordination between regional IT and global teams for project execution

Requirements

  • Bachelor’s degree in information systems, Business, or related field
  • 2+ years of experience in IT project coordination, documentation, or process support
  • Strong organizational skills with attention to detail in documentation and task tracking
  • Basic understanding of IT operations and business workflows
  • Excellent communication and coordination skills in both English and Mandarin
  • Experience with documentation platforms such as SharePoint or similar tools
  • Experience supporting multi-site or regional projects (preferred)
  • Familiarity with process frameworks such as ITIL, ISO 27001, or audit readiness (preferred)
  • Knowledge of project management methodologies (Agile, Waterfall) (preferred)
  • Experience with project tracking tools (Gantt charts, RAID logs, task boards) (preferred)
  • Certifications such as PMP, PRINCE2, or ITIL Foundation (preferred)
Benefits
  • Flexible work arrangements
  • Professional development
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
IT project coordinationdocumentationprocess supportversion controlperformance indicatorsreporting standardsproject management methodologiesGantt chartsRAID logstask boards
Soft Skills
organizational skillsattention to detailcommunication skillscoordination skills
Certifications
PMPPRINCE2ITIL Foundation