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Superloop

Senior UX and Product Designer

Superloop

Senior UX and Product Designer at Superloop managing design processes for customer journey optimization. Collaborating with cross-functional teams to deliver seamless digital experiences.

Posted 5/27/2026full-timeSydney • 🇦🇺 AustraliaSeniorWebsite

About the role

Key responsibilities & impact
  • Partner with Product Managers, Engineers, Product Strategists, and Writers to define problems and goals, map user flows, prototype interactions, and drive innovative solutions
  • Manage the end-to-end design process across design and marketing initiatives, working closely with designers, writers, developers, and project managers
  • Scope project work in partnership with Product Managers and Engineers, helping define design processes and timelines
  • Build strong relationships with stakeholders inside and outside core product teams, with strong communication and stakeholder management skills
  • Apply research methods to understand user, business, and technical opportunities and constraints
  • Work across enterprise-grade software and platforms within complex business and stakeholder environments
  • Leverage new AI workflows and tools (e.g. Figma Make, Claude) to support design processes
  • Use Figma and other industry-standard design and research tools effectively
  • Contribute to the design of websites, mobile applications, and customer self-service dashboards

Requirements

What you’ll need
  • 7+ years of experience in product design within a software environment
  • Strong portfolio demonstrating UX, visual, and interaction design skills across digital products
  • Experience developing design systems, guidelines, and UI standards, including colour, typography, iconography, and imagery
  • Strong understanding of conversion optimisation strategies and digital product analytics, including tools such as GA, Hotjar, and Tealeaf
  • Experience simplifying complex information, tools, and services for end users
  • Strong storytelling, communication, presentation, and stakeholder management skills
  • Experience working closely with multi-disciplinary teams
  • Sharp eye for detail across all aspects of digital products, including brand, typography, layout, and accessibility standards (A, AA, and AAA)
  • Excellent knowledge of Figma (including component libraries) and Adobe Creative Suite
  • Creative thinker with a strong eye for design and commercial outcomes
  • Self-starter with strong initiative and time management skills, capable of managing multiple projects simultaneously
  • Open to testing new ideas, tools, and processes
  • Ability to execute projects from brief through to delivery, including sketches, wireframes, and interface design

Benefits

Comp & perks
  • Free Home Broadband
  • Free Mobile SIM plan
  • Flexibility – 3 days/week in the office
  • Lunch on Wednesdays, snacks, donuts and more!

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
product designUX designvisual designinteraction designdesign systemsconversion optimisationdigital product analyticsaccessibility standardswireframinginterface design
Soft Skills
communicationstakeholder managementstorytellingpresentationtime managementinitiativecreative thinkingattention to detailcollaborationproblem-solving