General Manager, Soccer

Super Soccer Stars

General Manager responsible for strategic leadership of Soccer Stars youth soccer coaching. Overseeing operations, business development and customer relations in multiple locations.

Posted 7/31/2026full-timeBuffalo Grove • Illinois • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong sales and business development capabilities, with a focus on client relationship management and operational efficiency. Proven ability to lead teams, manage multiple priorities, and enhance customer experiences in service-based environments.

Highest-signal resume keywords

Sales And Business DevelopmentClient Relationship ManagementOperational ManagementTeam LeadershipProgram Quality Assurance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Revenue GrowthEnrollment Strategy DevelopmentPartnership NegotiationOperational Performance AnalysisProgram Logistics Management

Soft Skills

Excellent CommunicationInterpersonal SkillsTime ManagementCustomer-Focused MindsetEnergetic Personality

Tools & Technologies

Microsoft SuiteGoogle Suite

Industry Keywords

Youth ProgramsCommunity OrganizationsChildcare CentersSports ManagementService-Based Organization

Tech Stack

Tools & technologies

About the role

Key responsibilities & impact

Identify and secure new partnerships with preschools, daycare centers, elementary schools, parks and recreation departments, community centers, and sports facilities to drive revenue growth and business expansion.
Establish revenue and enrollment targets and develop action plans to achieve them.
Develop and implement strategies to increase enrollment in classes, camps, clinics, and seasonal programs.
Identify opportunities to generate revenue through new programs, birthday parties, private lessons, camps, and special events.
Negotiate and manage partnership agreements and facility contracts.
Develop and maintain strong relationships with schools, childcare providers, community organizations, and facility partners to support long-term growth.
Analyze operational performance, enrollment metrics, revenue reports, and key performance indicators (KPIs) to identify opportunities for improvement.
Represent Soccer Stars at community events, school fairs, festivals, and networking events to increase brand awareness and generate new business opportunities.
Lead daily operations and administrative functions across multiple locations within the territory.
Recruit, train, mentor, and evaluate coaching staff to ensure consistent, high-quality delivery of the Soccer Stars curriculum.
Manage coach schedules, staffing levels, and resource allocation to ensure smooth program execution and maximize operational efficiency.
Oversee program logistics, including class schedules, facility coordination, equipment management, and operational readiness.
Monitor program quality and conduct regular evaluations to ensure consistency across all locations.
Collaborate with the marketing team to execute promotional campaigns, referral programs, and special offers that support enrollment growth.
Provide on-field coaching support when needed to maintain program quality, support team development or mitigate last min cancellations.
Identify and implement process improvements to enhance efficiency, scalability, and the overall customer experience.
Ensure compliance with company policies, safety standards, risk management procedures, and local regulations.
Maintain the highest standards of program quality, safety, and customer service to maximize customer satisfaction and retention.
Develop and maintain strong relationships with school administrators, childcare center directors, camp directors, partner facilities, and community leaders.
Uphold Soccer Stars’ customer service promise with fast and friendly communication, and keep customers informed with latest updates (rescheduling, cancellations) in a professional way.
Manage customer inquiries, resolve concerns promptly, and ensure an exceptional experience for children, families, and partners.
Go-to person for coaches with regular check-ins to encourage growth, share feedback and celebrate wins.

Requirements

What you’ll need

Bachelor's degree in Business, Sports Management, Education, Hospitality, Recreation, or a related field preferred.
3+ years of experience in sales, business development and revenue growth.
1-3 years of experience in operations management in a service-based organization.
Experience working with schools, childcare centers, community organizations, or youth programs is preferred.
Soccer or sports background is preferred but not mandatory.
Personal vehicle for transportation
**Key Skills **
Strong sales and business development skills
Client relationship skills with a customer-focused mindset
Proven leadership and team management skills
Operational management & organizational skills
Time management with ability to manage multiple priorities
Passionate for working with children
Energetic, fun-loving, friendly, outgoing personality
Self-motivated with attention to detail
Excellent communication and interpersonal skills
Ability to wear multiple hats with a roll-up-your sleeves attitude
Proficient in Microsoft or Google suite

Benefits

Comp & perks

Competitive compensation package commensurate with experience and qualifications.
Offer contingent on successful completion of background check
Performance based incentive program, additional to base pay
Initial 3-month probationary period during which performance, leadership capabilities, operational effectiveness, and overall role alignment will be evaluated.
Upon successful completion of the probationary period, the employee will be confirmed in the role based on performance and achievement of agreed-upon objectives.
Company matched retirement planning
Health insurance after probationary period
Paid time off – 10 business days every calendar year
Family members can join Soccer Stars at 50% discount