Support Engineer – Weekends

Supabase

Support Engineer providing developer support for Supabase users worldwide with a focus on resolving issues. Engage with the technical community and support teams to improve responses and tools.

Posted 8/1/2026full-timeRemote • 🏈 Anywhere in North AmericaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in providing developer support, including triaging support cases and improving support efficiency through internal tooling. Proficient in SQL, Linux/Unix, and familiar with JavaScript frameworks, ensuring effective communication and problem resolution.

Highest-signal resume keywords

Developer Support ExperienceProficient In SQLLinux/Unix Operating SystemsGitHub Issues And DiscussionsJavaScript Frameworks

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SQLPostgreSQLLinuxUnixJavaScriptReactVueSvelteTest Case CreationTest Coverage Improvement

Soft Skills

Excellent Communication SkillsFluency In English

Tools & Technologies

GitHub

Certifications & Qualifications

Degree In Computer Science

Industry Keywords

Support CasesFeedback ChannelsTriageInternal ToolingTechnical Customers

Tech Stack

Tools & technologies

JavaScriptLinuxPostgresReactSQLSvelteUnixVue.js

About the role

Key responsibilities & impact

Provide initial and timely responses to all support cases for a variety of topics
Triage support cases including directing users to previous answers, code examples, documentation, or escalating to specific team members
Monitor multiple feedback channels, e.g. Github Issues & Discussions
Identify where internal tooling might be developed or obtained to improve support efficiency
Reproduce issues, create test cases and improve test coverage if you have experience with testing

Requirements

What you’ll need

3+ years of experience providing developer support to technical customers
Proficient in SQL (ideally PostgreSQL)
Excellent communication skills and fluency in English
Skilled in using Linux/Unix operating systems and the command line
Experienced working with GitHub Issues and Discussions
Familiarity with popular JavaScript frameworks like React, Vue, and Svelte is a plus
Degree in Computer Science is a plus

Benefits

Comp & perks

Fully Remote
ESOP
Tech Allowance
Health Benefits
Annual Off-Sites
Flexible Work
Professional Development