Support Engineer, APAC – Weekends

Supabase

Support Engineer providing developer support for technical customers at Supabase. Responsible for managing support cases and improving support efficiency with a focus on developer needs.

Posted 7/31/2026full-timeRemote • ⛩ Anywhere in AsiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in providing developer support, with a strong focus on communication and problem-solving. Proficient in SQL, Linux/Unix, and familiar with JavaScript frameworks, enhancing support efficiency and customer satisfaction.

Highest-signal resume keywords

Developer Support ExperienceProficient In SQLLinux/Unix Operating SystemsGitHub Issues And DiscussionsJavaScript Frameworks Familiarity

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SQLPostgreSQLLinuxUnixJavaScriptReactVueSvelteNode.jsTest Case Creation

Soft Skills

Excellent Communication SkillsFluency In English

Tools & Technologies

GitHub

Certifications & Qualifications

Degree In Computer Science

Industry Keywords

Support CasesTriageFeedback ChannelsInternal ToolingTest Coverage

Tech Stack

Tools & technologies

JavaScriptLinuxNode.jsPostgresReactSQLSvelteUnixVue.js

About the role

Key responsibilities & impact

Provide initial and timely responses to all support cases for a variety of topics, from billing or pre-sales requests to optimization or implementation questions.
Triage support cases including directing users to previous answers, code examples, documentation, or escalating to specific technical or business team members.
Monitor multiple feedback channels, e.g. Github Issues & Discussions.
Identify where internal tooling might be developed or obtained to improve support efficiency.
Reproduce issues, create test cases and improve test coverage, if you have experience with testing.

Requirements

What you’ll need

3+ years of experience providing developer support to technical customers.
Proficient in SQL (ideally PostgreSQL).
Excellent communication skills and fluency in English.
Skilled in using Linux/Unix operating systems and the command line.
Experienced working with GitHub Issues and Discussions.
Bonus points if you're familiar with popular JavaScript frameworks like React, Vue, and Svelte and have some experience with Node.js.
Having a degree in Computer Science is a plus too.

Benefits

Comp & perks

Fully Remote
ESOP
Tech Allowance
Health Benefits
Annual Off-Sites
Flexible Work
Professional Development