Supabase

Customer Reliability Engineer

Supabase

full-time

Posted on:

Location Type: Remote

Location: United States

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Tech Stack

JavaScriptMySQLNode.jsPostgresPythonReactSvelteTypeScriptVue.js

About the role

  • Apply SRE principles to Customer Success
  • Detect issues commonly occurring in the platform
  • Proactively find improvements in the platform
  • Work on escalations and longer-running, more complex technical cases
  • Assist those using the Supabase platform with complex and/or long-running issues
  • Deliver on synchronous and asynchronous engagements with Supabase customers
  • Serve as an internal champion for the platform and how customers use it.

Requirements

  • 6+ years of relevant work experience in Database Engineering, Infrastructure Engineering, Solution Architecture or similar.
  • Strong background with relational database management systems such as PostgreSQL or MySQL.
  • Background in web application development, with familiarity in Python, Typescript and popular JavaScript frameworks (React, Vue, Svelte) as well as Node.js.
  • Very strong communication skills, particularly of technical concepts.
  • Experience with project management, business analysis and revenue operations tools.
  • Previous experience leading customer-facing engagements to deliver meaningful technical and business value.
  • Driven and team-focused.
Benefits
  • Fully Remote
  • ESOP
  • Tech Allowance
  • Health Benefits
  • Annual Off-Sites
  • Flexible Work
  • Professional Development
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Database EngineeringInfrastructure EngineeringSolution ArchitecturePostgreSQLMySQLPythonTypescriptJavaScriptReactNode.js
Soft Skills
communication skillsteam-focusedcustomer-facing engagementbusiness analysisproject management