Supabase

Customer Solution Architect – Team Lead

Supabase

full-time

Posted on:

Location Type: Remote

Location: Remote • 🌎 Anywhere in the World

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Job Level

Senior

Tech Stack

BigQueryJavaScriptNode.jsPostgresReactSvelteVue.js

About the role

  • Hire, coach, and grow a global team of CSAs who serve as trusted technical advisors to our customers.
  • Collaborate with Sales, Product, and Engineering to define and scale the CSA motion across the full customer journey—from discovery through adoption and renewal.
  • Create structured onboarding, training, and development plans for CSAs to level up in technical storytelling, Postgres optimization, and customer success strategy.
  • Ensure CSAs consistently deliver successful outcomes, unblock adoption, and drive value for paid Team and Enterprise accounts.
  • Work directly with strategic customers when needed—especially during complex escalations, architectural deep dives, or critical onboarding milestones.
  • Lead and review technical discovery led by CSAs to uncover business and technical objectives, set appropriate expectations of the Supabase platform, and define the criteria for success.
  • Guide CSAs in designing and presenting platform demonstrations tailored to high-value customers.
  • Support your team in defining and executing proof-of-value scopes that balance business outcomes with low-friction onboarding.
  • Help your team build detailed account plans focused on both short-term adoption and long-term expansion opportunities.
  • Coach CSAs to act as internal and external champions of Supabase, building trust with customers through consistency, clarity, and deep product expertise.

Requirements

  • 6+ years of experience in Solutions Architecture, Technical Account Management, or Database Engineering.
  • 2+ years of people management or team leadership experience, ideally in a high-growth, technical startup environment.
  • Strong background with relational databases (PostgreSQL preferred), with a deep understanding of schema design, indexing, and query performance.
  • Hands-on experience building modern web applications using frameworks like React, Svelte, Vue, or Node.js.
  • Clear, confident technical communicator and storyteller. Must be able to distill complex technical topics into actionable outcomes for customers and team members alike.
  • Experience navigating stakeholder alignment, conflict resolution, and collaborative problem-solving across teams.
  • Familiarity with tools such as HubSpot, BigQuery, and internal BI dashboards.
Benefits
  • Fully Remote
  • ESOP
  • Tech Allowance
  • Health Benefits
  • Annual Off-Sites
  • Flexible Work
  • Professional Development

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Solutions ArchitectureTechnical Account ManagementDatabase EngineeringPostgreSQLschema designindexingquery performanceweb applicationsReactNode.js
Soft skills
people managementteam leadershiptechnical communicationstorytellingstakeholder alignmentconflict resolutioncollaborative problem-solvingcoachingtrust buildingcustomer success strategy