SunSource

Inside Sales / Customer Service

SunSource

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Job Level

JuniorMid-Level

About the role

  • Maintain and improve Customer relationships
  • Address Customers’ needs
  • Assist & Support Account Managers
  • Provide accurate product information, pricing and availability in a fast pace environment
  • Negotiate sale and purchase price
  • Assist with customer returns
  • Expedite and route material
  • Provide product literature
  • Technical assistance
  • Upload data on Customer internet portals
  • Create quotes and sales orders
  • Assist with pulling inventory and preparing shipments
  • Follow up with Customers to provide accurate delivery dates and updated order status
  • Outbound prospecting calls to grow our market and sell value-add services
  • Update customer information in CRM (Customer Relationship Management) system
  • Other duties may be required

Requirements

  • 2+ years of experience and/or a 2-year Associates or Technical degree
  • Experience in Industrial Distribution or allied industry experience (Hydraulic, Pneumatic, Fluid Power, Electrical, Power Transmission, Motors, and Motion Control) is preferred
  • Proficient with software programs relating to the customer service position including Microsoft Excel, Microsoft Word, E-mail and vendor pricing programs
  • Working experience with Trend is a plus
  • Strong analytical, mathematical, and mechanical aptitude