Senior Account Director – Strategy, Crisis

Sunshine Sachs Morgan & Lylis

Senior Account Director shaping crisis and public affairs narratives for a global communications agency. Advising executives, leading account teams, and growing the agency’s social impact practice.

Posted 8/5/2026full-timeLos Angeles • California • 🇺🇸 United StatesSenior💰 $120,000 - $135,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading public affairs and crisis communications strategies, with a strong focus on managing high-profile accounts and developing compelling narratives. Proven ability to guide teams through complex situations while ensuring financial health and client retention.

Highest-signal resume keywords

Public Affairs StrategyCrisis CommunicationsAccount ManagementProposal DevelopmentTeam Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Crisis Strategy DevelopmentNarrative ArchitectureFinancial ManagementTactical Response LeadershipWriting Mastery

Soft Skills

Strong OrganizationAccountabilityCuriosityRelationship Management

Industry Keywords

Public AffairsCorporate ReputationDigital MediaHigh-Stakes CommunicationsClient Retention

About the role

Key responsibilities & impact

Lead 360-degree communications strategies for high-stakes public affairs and crisis accounts
Advise senior leadership, founders, and boards through high-pressure situations, legal challenges, and industry shifts
Leverage national news, business, policy, and digital-first media contacts to architect narratives
Guide real-time digital crisis strategy using social algorithms, viral sentiment, and emerging platforms
Manage and direct multiple account teams and integrate brand strategy with digital creative
Lead new business pitches and craft sophisticated proposals
Identify revenue opportunities and expand the agency’s public affairs and social impact footprint
Manage and empower account leaders while building staff careers and creative excellence
Maintain trusted relationships with clients, teams, and media
Manage the financial and administrative health of multiple accounts, ensuring profitability and client retention

Requirements

What you’ll need

At least 10 years of experience in public affairs, crisis communications, or corporate reputation
Proven track record leading major national and international accounts
Ability to develop big-picture strategy and lead tactical response teams
Mastery of writing and presenting
Ability to translate complex legal or policy issues into compelling narratives
Curiosity and desire to help build the agency’s future
Ability to thrive in a fast-paced environment
Strong organization and accountability
Ability to manage the financial and administrative health of multiple high-profile accounts
At least 4 years of previous management experience

Benefits

Comp & perks

Medical, dental, and vision plans
401(k) with matching
Annual merit-based bonuses
PTO
Fertility benefits
FSA for medical, childcare, and commuter expenses
Flexible work schedule
Work from Anywhere program
Summer Fridays
Wellness Days
4-week sabbatical or trip to celebrate select anniversaries
Collaborative workspaces
Rooftops in some offices
Celebrations
Networking opportunities
Community volunteering
Mentor from day one
Training and mentoring
Professional and personal growth training throughout the year
Teaching workshops structured for each company level
Monthly Meet the Industry series