Content Strategist, RFP
PayPal
Head of Crisis Communications
Sunshine Sachs Morgan & Lylis
full-time
Posted on:
Location Type: Hybrid
Location: New York City • New York • 🇺🇸 United States
Visit company websiteSalary
💰 $140,000 - $160,000 per year
Job Level
Lead
About the role
- Lead high-stakes crisis communications strategies for clients, from litigation and regulatory issues to executive transitions, reputational threats, workplace challenges, and rapid response needs.
- Be a trusted counselor to CEOs and leadership teams, offering clear, actionable advice when it matters most.
- Work with Partners and senior leadership across the agency to provide strategic guidance and high-level crisis support.
- Drive agency growth by bringing in new business through your own network, handle inbound opportunities to the agency, and lead the development of proposals/RFPs.
- Build and expand the crisis practice—setting the vision, refining the playbook, and elevating our market presence.
- Lead, mentor, and inspire a team, fostering a culture of excellence, agility, and trust.
- Help lead team budgeting and staffing.
Requirements
- A seasoned executive (10–15+ years) with proven success handling complex, high-pressure situations and communicates with clarity and confidence.
- A natural leader who is energized by building, mentoring, and creating.
- An entrepreneurial spirit with a track record of bringing in new business and growing client relationships.
- A strong network of C-suite, board, legal, or industry contacts that you can leverage to build new business leads.
- Deep experience guiding C-level executives, influential people across industries, and organizations of all sizes through crises situations.
- The ability to work across different industries including public affairs, entertainment, technology, healthcare, consumer, etc.
- Extensive media relations experience and relationships at the highest levels.
- Exceptional judgment, discretion, and ability to navigate difficult situations.
- Outstanding written, verbal, and interpersonal skills.
- Desire to build, lead, and mentor a team in a fast-moving, entrepreneurial environment.
Benefits
- medical, dental, and vision plans
- 401(k) with matching
- annual merit-based bonuses
- PTO
- fertility benefits
- FSA for medical, childcare, and commuter expenses
- flexible work schedule
- Work from Anywhere program
- Summer Fridays
- Wellness Days
- 4-week sabbatical or trip to celebrate select anniversaries
- collaborative workspaces (some offices have rooftops)
- celebrations and networking opportunities
- community volunteering
- observances and programming (Juneteenth, Election Day, International Women’s Day)
- mentoring from day one
- ongoing training and professional development
- teaching workshops structured by company level
- monthly Meet the Media series
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
leadershipmentoringcommunicationjudgmentdiscretionentrepreneurial spiritteam buildingstrategic guidancecrisis managementrelationship building
