Sunshine Enterprise USA

Information Systems Architect – Advanced

Sunshine Enterprise USA

contract

Posted on:

Origin:  • 🇺🇸 United States • South Carolina

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Salary

💰 $75 - $80 per hour

Job Level

Mid-LevelSenior

Tech Stack

CitrixDNSNode.jsVMware

About the role

  • Provide Level 2 and Level 3 technical support for Citrix/XenApp environments.
  • Monitor and maintain the VDI platform using tools like NetScaler and ControlUP.
  • Manage and troubleshoot end-user sessions and backend infrastructure.
  • Maintain and patch Citrix platform server systems.
  • Support Citrix XenDesktop Broker and VMware delivery infrastructure.
  • Ensure virtual sessions operate as intended, handling escalated issues from the helpdesk.
  • Deploy and support core Microsoft services: Active Directory, ADFS, DNS, DHCP, WSUS, and Group Policy.
  • Ensure high levels of client satisfaction for all supported services.
  • Document system configurations and update technical documentation.
  • Participate in client meetings and team updates.
  • Provide one-on-one training to team members and System Administrators.
  • Act as the technical SME in the VDI space.

Requirements

  • 5+ years of hands-on experience with Citrix administration, including XenServer in production.
  • 5+ years of experience with Microsoft Windows Server infrastructure (AD, DNS, DHCP, ADFS, WSUS).
  • 5+ years in design and architecture of Citrix/Windows environments.
  • Proven Tier 1 through Tier 4 support experience.
  • Experience with Citrix/XenApp, VMware, Citrix App Layering, and scripting.
  • In-depth knowledge of Citrix CLI commands and Citrix port configurations.
  • Strong verbal and written communication skills.
  • Experience delivering team training.
  • Strong troubleshooting and problem-solving skills.
  • Self-motivated, adaptable, and collaborative mindset.
  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Minimum of 5 years of professional experience supporting a large-scale enterprise Windows and Citrix environment.
  • Citrix Certification (CCA-V, CCP-V, or higher) preferred.