Senior Field Performance Technician

Sunrun

Field Performance Technician managing service and warranty operations for Sunrun, America’s leading residential solar and battery company. Coordinating schedules, technicians, inspections, customer support, and field performance KPIs.

Posted 8/20/2026full-timeMenifee • California • 🇺🇸 United StatesSenior💰 $29 - $39 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing service and warranty-related work while exceeding performance KPIs. Proficient in electrical principles, NEC codes, and effective communication to lead and train field service teams.

Highest-signal resume keywords

Field Construction ExperienceKnowledge of NEC CodesElectrical Principles Related to SolarCustomer Service Track RecordValid Driver's License

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Electrical PrinciplesNEC Code InterpretationSingle Line Drawing InterpretationPV System OperationTroubleshooting SkillsTime ManagementSafety Hazard Identification

Soft Skills

Excellent Communication SkillsOrganizational SkillsLogical Decision-Making

Tools & Technologies

Field Service Scheduling SoftwareInspection Tools

Certifications & Qualifications

Valid Driver's LicenseElectrical Journeyman Certification

Industry Keywords

Solar InterconnectionField Service ManagementConstruction PrinciplesSafety Practices

About the role

Key responsibilities & impact

Manage, schedule, and complete service and warranty-related work
Organize, lead, and maintain the warranty and service schedule
Allocate labor resources to service and warranty projects with the Electrical Foreman, Construction Supervisor, and Branch Manager
Assist with training and development for Field Service Technicians and Field Communications Technicians
Lead regular meetings to align and train the local field service team on best practices
Support onboarding and training of new field performance team members
Exceed field performance KPIs, including turnaround time, experience rating, and average dispatches completed
Assist with inspections and site audits when assigned
Work independently and as part of the Performance O&M team
Interact with customers, Branch Manager, Senior Electrical Foreman, Construction Supervisor, and centralized scheduling Field Service Team
Identify and report safety hazards and encourage safe work practices
Troubleshoot issues, escalate problems appropriately, and follow up with customers

Requirements

What you’ll need

1 - 3 years of previous field construction or solar experience required
High School diploma is required
Must maintain a clean driving record and pass a driving background check
Must be 21 years of age
Valid driver’s license required
Knowledge of the NEC and applicable codes and standards
Working knowledge of current NEC codes
Ability to interpret single line drawings and PV systems from roof to meter
Knowledge of electrical principles related to solar interconnection/tie-in and PV system operation
Understanding of interconnection activities and basic construction principles
Strong computer skills
Excellent verbal and written communication skills
Excellent organizational and time management skills
Proven customer service track record
Ability to meet deadlines and key metrics
Logical decision-making and troubleshooting skills
Ability to transport materials and equipment up to 50 pounds frequently and up to 100 pounds with assistance
Ability to work on rooftops, ladders, rafters, roof tiles, roof shingles, and at heights
Ability to work outdoors in excessive noise, extreme heat, extreme cold, wet environments, and humidity
Ability to work in confined spaces such as attics, basements, and crawl spaces
Ability to distinguish red, black, yellow, white, and green
Ability to hear verbal commands and warnings
Ability to work with chemicals using appropriate protections
Valid state or local Electrical Journeyman certification or license preferred; may be required depending on state requirements

Benefits

Comp & perks

Medical/Dental/Vision Insurance
Life Insurance
Disability Insurance
401k Plan + Company Match
Stock Purchase Plan
Paid Vacations/Holidays
Paid Baby Bonding Leave
Employee Discounts
PowerU - 100% Funded Education Programs
Employee Donation Matching
Volunteer Hour Rewards
Power+ program training and skills investment