Salary
💰 $62,044 - $82,726 per year
About the role
- Maintain long-term business relationships with assigned key Accounts and their corresponding customer base
- Support, integrate and expand newly secured accounts through distribution, direct and other sales segments
- Maintain order pipeline, DOS goals, and meet or exceed lead-times/standards
- Coordinate product forecasting with installers and accounts to ensure supply chain meets customer needs
- Create and expand relationships with key individuals at account companies and support their business needs
- Conduct Quarterly business reviews and recommend improvements and upsell products
- Analyze market trends and develop plans with Marketing to increase brand awareness
- Guide accounts through product changes and new product introductions
- Coordinate cross-functional resources to ensure outstanding customer support
- Serve as point of contact for product functionality, documentation, and resources
- Support customer growth by coordinating training and on-the-job training for new installers and crews
- Handle account issues related to invoices, RMAs and pricing and communicate information to Sales Operations leader
- Assist in identifying and developing process improvements to optimize account sales activities
- Deliver account information to support company growth targets and best-in-class Sales Operations
Requirements
- Bachelor’s Degree preferred
- A minimum of 5 years’ experience in manufacturer sales or supporting roles, preferably through accounts within the construction or solar products industry
- Solar industry experience is highly desirable
- Solid knowledge of photovoltaic system construction desirable
- Proven record of success maintaining customer relationships and exceeding key operating metrics
- Ability to set weekly priorities to meet KPI’s set for quarter and on annual basis
- Travel at least 50% of the time to train/participate in conferences and visit customers
- Deep familiarity with MS Office productivity applications (Excel, PPT) as well as CRM
- Able to establish and maintain a productive home office environment
- Excellent verbal and written communications skills and effective presentation skills
- Ability to operate office equipment and determine accuracy of work
- Light lifting required (<50lbs)
- Ability to climb on roofs occasionally for training of customers