Therapy Continuity Coordinator

Sunrise

Therapy Continuity Coordinator focusing on keeping patients engaged in therapy post-treatment at Sunrise Group. Collaborate with clinical teams to support therapy adherence and continuity of care.

Posted 7/10/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $25 - $30 per hourWebsite

About the role

Key responsibilities & impact

This is a non-clinical, operational role that partners closely with Sleep Technologists during the transition from treatment setup to long-term resupply.
Once patients enter the resupply phase, you will coordinate follow-up, execution, and documentation to ensure a smooth and reliable experience.
Work within a tech-enabled, AI-supported care environment
Collaborate with clinical, billing, and operations teams.
Help track engagement and reorder metrics while contributing to a scalable operational foundation inside a fast-growing digital sleep clinic.
Execute timely and proactive resupply outreach
Follow structured retention workflows
Maintain accurate reorder tracking
Communicate clearly and compassionately with patients
Escalate clinical or billing issues appropriately
Support adherence monitoring efforts

Requirements

What you’ll need

2+ years in healthcare coordination, DME, or care navigation
Experience with PAP/CPAP resupply (strong plus)
Strong patient communication skills with a high level of empathy and professionalism
Ability to work autonomously in a fast-paced, remote environment while collaborating effectively with cross-functional teams
Confidence navigating digital tools and care platforms
Data driven mindset with the ability to track tasks, maintain accurate records, and follow structured workflows
Comfort managing proactive outreach and patient follow-up while maintaining strong attention to detail
Genuine commitment to improving patient experience, therapy adherence, and continuity of care
Operational and automation mindset
Availability to work Central Time (CST) business hours (preferred)

Benefits

Comp & perks

Comprehensive health benefits (medical, dental, vision)
FREE One Medical membership
401(k) with company match
20 days PTO + 10 paid holidays + 80 hours paid sick leave
Internet stipend

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Healthcare CoordinationPAP/CPAP ResupplyData TrackingWorkflow ManagementDocumentation

Soft Skills

EmpathyProfessionalismAttention to DetailCollaborationCommunication