Operations Coordinator

SUNPAN

Swatch Program Coordinator overseeing the lifecycle of swatches for SUNPAN. Collaborating cross-functionally to ensure accuracy and timely execution in swatch program.

Posted 7/8/2026full-timeScarborough • 🇨🇦 CanadaJuniorMid-Level💰 CA$55,000 - CA$65,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in program coordination and inventory management, with a strong focus on communication and relationship management. Proficient in developing standardized processes and ensuring timely execution of swatch program activities.

Highest-signal resume keywords

Program CoordinationInventory ManagementStrong Communication SkillsMicrosoft Excel ProficiencyAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Inventory ManagementProgram CoordinationProduct AdministrationCustomer ServiceSwatch Database Management

Soft Skills

Strong CommunicationProblem-SolvingCollaborationOrganizational SkillsRelationship Management

Tools & Technologies

Microsoft OfficeERP SystemsProduct Databases

Certifications & Qualifications

Diploma or Degree in BusinessDiploma or Degree in MarketingDiploma or Degree in Interior DesignDiploma or Degree in FashionDiploma or Degree in Supply Chain

Industry Keywords

Swatch ProgramFabric RollsSwatch Memo ProductionTrade ShowsPromotional Materials

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Maintain and manage the company’s comprehensive swatch database across warehouse and direct container businesses.
Coordinate all swatch program activities to ensure accuracy, consistency, and timely execution.
Ensure overseas agents and internal stakeholders are regularly updated regarding new swatch introductions, changes, and discontinuations.
Work closely with the U.S. team to ensure swatch libraries are updated throughout the year and prior to trade shows.
Develop and maintain standardized processes and documentation related to the Swatch Program.
Identify opportunities to improve efficiency, organization, and turnaround times within the swatch process.
Liaise with suppliers to order fabric rolls and materials for swatch memo production.
Coordinate rug swatch orders with applicable suppliers and vendors.
Manage communication with vendors regarding swatch production timelines, replenishment requirements, and delivery schedules.
Monitor all new swatch introductions to ensure timely setup and replenishment planning.
Maintain oversight of swatch inventory levels and coordinate replenishment requirements with internal teams.
Compile swatch specifications and information required for memo labels and system setup.
Ensure completed swatch memos are properly received into the inventory system and available for ordering.
Communicate all swatch updates, additions, and removals to Sales and internal stakeholders.
Work closely with the Marketing team regarding branding elements, collateral, and promotional materials related to the Swatch Program.
Monitor the company’s dedicated swatch email account and ensure inquiries are responded to within established service timelines.

Requirements

What you’ll need

Diploma or Degree in Business, Marketing, Interior Design, Fashion, Supply Chain, or related field.
Minimum 2–3 years of experience in program coordination, product administration, customer service, inventory management, or related role.
Highly organized with exceptional attention to detail and accuracy.
Strong communication, coordination, and problem-solving skills.
Ability to manage multiple priorities in a fast-paced environment.
Strong collaboration and relationship management skills.
Proficient with Microsoft Office applications, particularly Excel.
Experience working with inventory systems, ERP systems, or product databases is an asset.

Benefits

Comp & perks

Generous Paid Time Off – Vacation, personal days, sick days, and even your birthday off!
RRSP Matching – Helping you plan for a secure future.
Health Spending Account – Extra flexibility for your health and wellness needs.
Comprehensive Extended Health Care – Includes medical, dental, vision, and paramedical coverage.
Exclusive Employee Discounts – Save on products you love.
On-Site Parking – Convenient access (if applicable).
Team Building & Social Events – Because we believe in growing together.