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Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Maintain and manage the company’s comprehensive swatch database across warehouse and direct container businesses.
- Coordinate all swatch program activities to ensure accuracy, consistency, and timely execution.
- Ensure overseas agents and internal stakeholders are regularly updated regarding new swatch introductions, changes, and discontinuations.
- Work closely with the U.S. team to ensure swatch libraries are updated throughout the year and prior to trade shows.
- Develop and maintain standardized processes and documentation related to the Swatch Program.
- Identify opportunities to improve efficiency, organization, and turnaround times within the swatch process.
- Liaise with suppliers to order fabric rolls and materials for swatch memo production.
- Coordinate rug swatch orders with applicable suppliers and vendors.
- Manage communication with vendors regarding swatch production timelines, replenishment requirements, and delivery schedules.
- Monitor all new swatch introductions to ensure timely setup and replenishment planning.
- Maintain oversight of swatch inventory levels and coordinate replenishment requirements with internal teams.
- Compile swatch specifications and information required for memo labels and system setup.
- Ensure completed swatch memos are properly received into the inventory system and available for ordering.
- Communicate all swatch updates, additions, and removals to Sales and internal stakeholders.
- Work closely with the Marketing team regarding branding elements, collateral, and promotional materials related to the Swatch Program.
- Monitor the company’s dedicated swatch email account and ensure inquiries are responded to within established service timelines.
Requirements
What you’ll need- Diploma or Degree in Business, Marketing, Interior Design, Fashion, Supply Chain, or related field.
- Minimum 2–3 years of experience in program coordination, product administration, customer service, inventory management, or related role.
- Highly organized with exceptional attention to detail and accuracy.
- Strong communication, coordination, and problem-solving skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong collaboration and relationship management skills.
- Proficient with Microsoft Office applications, particularly Excel.
- Experience working with inventory systems, ERP systems, or product databases is an asset.
Benefits
Comp & perks- Generous Paid Time Off – Vacation, personal days, sick days, and even your birthday off!
- RRSP Matching – Helping you plan for a secure future.
- Health Spending Account – Extra flexibility for your health and wellness needs.
- Comprehensive Extended Health Care – Includes medical, dental, vision, and paramedical coverage.
- Exclusive Employee Discounts – Save on products you love.
- On-Site Parking – Convenient access (if applicable).
- Team Building & Social Events – Because we believe in growing together.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Inventory ManagementProgram CoordinationProduct AdministrationCustomer ServiceSwatch Database Management
Soft Skills
Strong CommunicationProblem-SolvingCollaborationOrganizational SkillsRelationship Management
Certifications
Diploma or Degree in BusinessDiploma or Degree in MarketingDiploma or Degree in Interior DesignDiploma or Degree in FashionDiploma or Degree in Supply Chain