IT Project Manager

Sunflower Services PBC

IT Project Manager improving enterprise systems for Sunflower Services, a nonprofit-owned provider of operational solutions for mission-driven organizations. Coordinating testing, implementations, training, and process improvements.

Posted 8/21/2026full-timeIllinois, Maryland, New Jersey, New York, North Carolina, Virginia • 🇺🇸 United StatesJuniorMid-Level💰 $56,000 - $64,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in IT project coordination, including managing testing processes, stakeholder communication, and system improvements. Proven ability to lead teams, document outcomes, and maintain data quality while ensuring alignment with business requirements.

Highest-signal resume keywords

IT Project CoordinationTesting CoordinationStakeholder CommunicationProcess ImprovementOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Project PlanningTask TrackingTest PlansUAT SchedulesDefect TrackingSystem ImplementationsEnterprise ApplicationsDocumentationData Quality ManagementTroubleshooting

Soft Skills

Strong Attention to DetailStrong Communication SkillsAbility to Manage Competing PrioritiesRelationship BuildingMotivational Leadership

Industry Keywords

Business Systems SupportTechnology ProjectsOperational WorkflowsGo-Live ReadinessClient Engagement

About the role

Key responsibilities & impact

Coordinate project planning, task tracking, status updates, and meetings
Lead testing coordination, including test plans, test scripts, UAT schedules, and results tracking
Work with business users to confirm test scenarios align with requirements and operational workflows
Track defects, open issues, decisions, risks, and follow-up items through resolution
Coordinate go-live readiness activities, documentation, communications, and post-launch issue tracking
Serve as project manager for Partner Solutions-related system improvements
Identify opportunities for process and systems improvements
Design and lead staff trainings, create related resources, and run bi-weekly office hours
Lead and motivate staff and clients to develop and implement meaningful use of technology
Provide troubleshooting support
Identify patterns in requests and propose and implement solutions
Maintain systems, process documentation, and data quality
Build and maintain working relationships with technology stakeholders across the organization
Assess the impact of systems improvements across platforms and teams
Collaborate with the IT team to determine priorities and ensure alignment across the firm

Requirements

What you’ll need

2–4 years of experience in IT project coordination and/or management of business systems support, testing, or related work
Experience supporting technology projects, system implementations, or enterprise applications
Strong organizational skills with the ability to manage tasks, timelines, and competing priorities
Ability to work effectively with business stakeholders, technical teams, and vendors
Strong attention to detail
Strong communication skills
Comfort documenting issues and outcomes
Ability to work full-time
If within proximity of the Washington, DC or Durham, NC offices, ability to work in the office a minimum of 3 days per week during approximately 90 days of onboarding
Ability to lift up to 10 pounds at a time

Benefits

Comp & perks

Annual bonus at 5% of annual salary
Medical, dental, and vision insurance
Flexible spending account
Health savings account
401k with company match
Commuter benefits
16 days of vacation time
10 days of personal time
20 hours of volunteer time
11 company holidays
4 optional holidays
Parental leave
UrbanSitter membership
Employee Resource Groups
Fitness reimbursements
Telecommunications reimbursements
Education reimbursement
Professional development opportunities
Disability insurance
Life insurance
Additional voluntary insurances
Access to Teladoc
Access to Health Advocate
Flexible hybrid/remote work arrangements