Brand Ambassador – Inside Sales

Sundays for Dogs

Brand Ambassador responsible for customer acquisition and retention at Sundays for Dogs. Making outbound calls and managing customer interactions while representing the brand with authenticity.

Posted 6/13/2026full-timeRemote • Ohio • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Make high-volume outbound calls to new leads and recently acquired customers, converting interest into committed subscriptions.
Own the zero-to-90 retention window—proactively following up with new subscribers to keep them engaged, informed, and on-plan through their first three deliveries.
Handle objections with confidence and close: whether it's price sensitivity, feeding questions, or general hesitation, you turn skeptics into advocates.
Manage your pipeline with discipline—logging activity, tracking outcomes, and keeping your CRM current so nothing slips.
Partner with the Concierge and Care teams to ensure warm handoffs and seamless customer experiences when needs go beyond sales.
Represent the Sundays brand with energy and authenticity—customers can tell when you actually love what you're selling.

Requirements

What you’ll need

You have 3–5+ years of direct sales experience—inside sales, B2C phone sales, subscription sales, or DTC. Customer service experience alone does not qualify.
You have a proven track record of hitting or exceeding targets—you know your numbers, you own them, and you can speak to them.
You have exceptional verbal communication skills: clear, confident, persuasive, and warm. You're a natural on the phone.
You have the ability to build rapport fast, handle objections without a script, and close without being pushy.
You have a genuine love of dogs and an enthusiasm for the Sundays mission that comes through in every conversation.

Benefits

Comp & perks

Competitive base + commission + regular performance incentives tied to individual and team targets
401(k) plan with employer match – invest in your future.
Annual work-from-home stipend – set up your workspace for success.
Competitive Medical, Dental, Vision plans – company covers 80%.
Sundays subscription for your pup! – because we care about your furry friends.
Parental leave & PAWrental leave – support for growing families, both human and pet.
Discounted pet insurance – keep your pets happy and healthy.

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

direct salesB2C phone salessubscription salesDTC salespipeline managementCRM managementobjection handlingclosing salestarget achievementcustomer engagement

Soft Skills

verbal communicationpersuasivenessrapport buildingconfidencewarmthenthusiasmcustomer advocacydisciplineadaptabilityauthenticity