People Operations Manager
Pathpoint
People Operations Lead
Sunbound
full-time
Posted on:
Location Type: Hybrid
Location: Washington, DC • District of Columbia, Washington • 🇺🇸 United States
Visit company websiteSalary
💰 $110,000 - $135,000 per year
Job Level
Senior
About the role
- Employee Lifecycle Management - Oversee onboarding, offboarding, and employee transitions to ensure a seamless and supportive experience
- Benefits & Leave Administration - Manage health, wellness, and leave programs, ensuring compliance with federal, state, and local regulations
- HR Systems & Processes - Maintain and optimize HRIS (ADP), and performance management tools to support data accuracy and reporting.
- Compliance & Policy Development - Ensure compliance with employment laws; draft, update, and communicate company policies and handbooks
- Performance & Development - Support performance review cycles, feedback processes, and career development initiatives such as salary calibration, compensation, and raise strategy
- Employee Relations - Serve as a trusted resource for managers and employees, addressing questions and concerns with professionalism and care
- Data & Reporting - Track and analyze HR metrics (turnover, retention, engagement) to inform decisions and support business goals
- Recruiting - Partner with leadership to identify and manage recruiting processes
- Scaling People Operations - Build scalable processes and frameworks to support the company's growth to the next phase
Requirements
- 5+ years of HR experience, including at least 2 years in a manager-level or business partner role and building HR functions from scratch in start-up environments where you were the primary or sole HR resource.
- Proven experience in a high-growth startup or technology environment strongly preferred
- Must be comfortable with navigating ambiguity and able to design scalable processes from scratch
- Self-starter mentality with proven ability to work independently and drive initiatives to completion without extensive oversight.
- Exceptional communication, problem-solving, and organizational skills
- Experience with HR tools such as ATS, HRIS systems, Performance Management, Salary Data sources, etc
- Demonstrated ability to influence and build trust with employees and leaders at all levels
- A resilient person with a “can do” attitude
- Someone who is willing to learn by doing
- Ultra competitive and determined to win
Benefits
- Low-ego, tight-knit, collaborative, high-performing team
- Mission-driven. We’re here to help people manage payments for something critical — care for their loved ones and to take work off of the plates of the folks providing care.
- Customer-focused. Our whole team is here because we care! We’re laser-focused on providing an excellent customer experience in every role, at every level of the organization.
- Opportunities for growth. You’ll have the opportunity to help shape the team as it grows, explore your own interests, and grow with the company.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
employee lifecycle managementbenefits administrationleave administrationHRISperformance managementcompliancepolicy developmentdata analysisrecruitingperformance review
Soft skills
communicationproblem-solvingorganizational skillsinfluencetrust buildingresilienceself-starteradaptabilityinitiativedetermination