Sunbound

Analyst

• Manage the full credentialing lifecycle for new and existing providers under client contracts, ensuring all payer requirements are met for successful enrollment.
• Complete, track, and maintain Managed Care Organization (MCO) contract applications for Medicaid-credentialed communities and SNFs, as applicable.
• Support process improvement efforts by identifying workflow gaps and recommending opportunities for automation, new tools, or more efficient steps.
• Create and update Standard Operating Procedures (SOPs) for new payer contracts and credentialing workflows; help drive consistent implementation across the team.
• Assist with revenue cycle tasks including claims follow-up, cash posting, reconciliation, and data cleanup as needed.
• Track credentialing metrics and provide clear reporting on progress, roadblocks, and timelines; suggest ways to make reporting more actionable.
• Communicate effectively with client contacts and internal teams to share updates, prioritize workloads, and gather needed information.

Credentialing Analyst

Growth Marketing

• Own Field Marketing
• Coordinate Sunbound’s presence at national and state conferences, including planning, scheduling, vendor coordination, booth setup, shipping, travel, swag, and conference registrations.
• Handle and manage Sunbound-hosted gatherings such as cocktail hours, client dinners, small group meetups, and industry outings
• Own and manage the event budget for each event, ensuring spending aligns with goals and remains on target.
• Ensure events and materials are delivered on time, on brand, and with smooth coordination for executives and GTM partners.
• Support pre-event outreach and post-event follow-up, tracking, and reporting
• Lead Digital Events (Webinars & Virtual Programs)
• Build and manage registration pages, forms, and workflows in HubSpot.
• Coordinate with internal speakers and ensure smooth execution of live digital events.
• Support follow-up communications and reporting.
• Lead Social Media & Content Creation
• Manage Sunbound’s day-to-day presence on social channels (primarily LinkedIn).
• Create and publish content that showcases our brand, highlights events, and engages senior living audiences.
• Assist with light creative work using Figma or similar tools.
• Support the team with Marketing Operations
• Build landing pages, emails, lists, and light automation workflows in HubSpot.
• Maintain clean data and assist with reporting on event and campaign performance.
• Support ongoing improvements to marketing processes and campaign operations.

Field Marketing, Growth Analyst

People Operations

• Employee Lifecycle Management - Oversee onboarding, offboarding, and employee transitions to ensure a seamless and supportive experience
• Benefits & Leave Administration - Manage health, wellness, and leave programs, ensuring compliance with federal, state, and local regulations
• HR Systems & Processes - Maintain and optimize HRIS (ADP), and performance management tools to support data accuracy and reporting.
• Compliance & Policy Development - Ensure compliance with employment laws; draft, update, and communicate company policies and handbooks
• Performance & Development - Support performance review cycles, feedback processes, and career development initiatives such as salary calibration, compensation, and raise strategy
• Employee Relations - Serve as a trusted resource for managers and employees, addressing questions and concerns with professionalism and care
• Data & Reporting - Track and analyze HR metrics (turnover, retention, engagement) to inform decisions and support business goals
• Recruiting - Partner with leadership to identify and manage recruiting processes
• Scaling People Operations - Build scalable processes and frameworks to support the company's growth to the next phase

People Operations Lead

Full-stack Engineer

• Early senior full-stack engineering role to grow and shape Sunbound’s product
• Drive results from Day 1, operate with autonomy, and own project details
• Assist in architectural and engineering design decisions
• Collaborate cross-functionally on product ideation and direction
• Define solutions to new problems and own the related projects
• Propose, demonstrate, and implement improvements to tooling stack
• Provide input into how offline processes can best be implemented in product
• Help build an amazing, world-class product

Credentialing Analyst

Field Marketing, Growth Analyst

People Operations Lead

Senior Full-Stack Software Engineer