Strategy and Operations Manager

Sunbit

Strategy & Operations Manager at Sunbit serving as a connective tissue for the executive vision and departmental execution. Overseeing critical initiatives impacting operations, growth, and revenue.

Posted 5/30/2026full-timeLos Angeles • California • 🇺🇸 United StatesSeniorLeadWebsite

About the role

Key responsibilities & impact

Serve as the connective tissue between our executive vision and departmental execution.
Own the lifecycle of critical initiatives—from diagnosing complex business problems to implementing digital product flows that impact growth, revenue, operations, and customer experience.
Lead high-priority initiatives that define the future of Sunbit’s product offerings and market positioning.
Partner closely with Product, Engineering, Marketing, Operations, Legal, and Finance to ensure seamless execution of the company roadmap.
Collaborate with the Product team to understand customer and merchant experience, identify areas for improvement, and refine digital flows and platform experiences, ensuring our technical solutions align with business KPIs.
Build and scale the "operating system" of your department—identifying bottlenecks in current processes and implementing scalable solutions.
Utilize advanced financial modeling and data analytics to track performance, forecast trends, and provide actionable recommendations to leadership.
Drive cross-functional projects from planning to implementation, ensuring they stay on schedule, within scope, and deliver measurable impact.

Requirements

What you’ll need

Bachelor’s degree in business administration, Operations Management, Economics or a related field; an MBA is a plus.
8–10+ years of Strategy and Operations or related experience with 2+ years at the Manager or Senior Manager level.
A background in Top-Tier Management Consulting (MBB, Big Four) and/or an in-house S&O role within a high-growth Tech, Financial Services, Fintech environment (lending, payments, consumer finance, etc.)
Experience working alongside Product teams and solid understanding of digital platforms, customer journeys, workflows, and operational systems.
Expert-level proficiency in financial modeling and data analytics; you are comfortable navigating large datasets to find the "so what."
Proven experience owning and implementing initiatives to execute on strategies.

Benefits

Comp & perks

Competitive pay and stock options
Unlimited PTO [Include in exempt roles only]
Comprehensive health benefits (Medical, Dental, Vision, Life, EAP, Parental Leave, HSA, & more)
Newly added HSA and Pet Insurance
401(k) with company match
Cell Phone Stipend
Team-based strategic planning and ownership of deliverables

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

financial modelingdata analyticsdigital product flowscustomer experienceoperational systemsproject managementbusiness problem diagnosisKPI alignmentscalable solutionscross-functional project execution

Soft Skills

leadershipcollaborationcommunicationstrategic thinkingproblem-solvingorganizational skillsinitiative ownershipadaptabilitystakeholder managementanalytical thinking

Certifications

Bachelor’s degreeMBAProject Management Professional (PMP)Certified Business Analysis Professional (CBAP)Lean Six Sigma CertificationCertified ScrumMaster (CSM)Financial Modeling & Valuation Analyst (FMVA)Data Analytics CertificationOperations Management CertificationManagement Consulting Certification