Sales Engineer
Sunbird Software
full-time
Posted on:
Location Type: Remote
Location: United States
Visit company websiteExplore more
About the role
- Assist with customer demonstrations of Sunbird’s solutions for small to midsize clients, helping prepare demo environments, datasets, and scenarios aligned to customer use cases.
- Support proof-of-concept (POC) activities for small to midsize clients by helping execute defined POC plans, tracking progress, and assisting with customer questions.
- Serve as a technical support resource to the sales/ISR team, responding to technical questions with guidance and escalating complex topics as needed.
- Support and maintain demo labs and environments, ensuring presales assets and demo materials—including systems, slides, documentation, and reference content—are current, clean and ready for customer engagements.
- Assist with technical RFP responses by gathering information, drafting sections, and coordinating with internal teams.
- Update and maintain CRM records (currently HubSpot), ensuring accurate tracking of POCs, demos, and technical engagements.
- Contribute to building and maintaining the Sales Engineering documentation repository, including demo guides, discovery templates, use-case narratives, POC playbooks, and internal best practices to support consistent, high-quality customer engagements.
Requirements
- 1–3 years of experience in a technical, IT, or customer-facing role (presales experience a plus).
- Foundational understanding of data center operations, DCIM, IT infrastructure, or related technologies.
- Strong desire to develop consultative selling and customer-facing skills.
- Ability to communicate technical concepts clearly with guidance and preparation.
- Strong organizational skills and willingness to learn in a fast-paced sales environment.
- Comfortable working collaboratively with sales, SEs, and cross-functional teams.
- Product certification, engineering degree, or equivalent technical background preferred.
- Exceptional communication skills and fluency in English required; additional languages a plus.
Benefits
- Willingness to travel up to 15–20% as needed.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data center operationsDCIMIT infrastructuretechnical RFP responsesdemo preparationPOC executionCRM managementdocumentationconsultative sellingcustomer engagement
Soft Skills
organizational skillscommunication skillscollaborationwillingness to learncustomer-facing skillstechnical concept communicationproblem-solvingadaptabilityattention to detailteamwork
Certifications
product certificationengineering degree