Credit & Collections Representative

Sunbelt Rentals, Inc.

Credit and collections representative reducing delinquency for Sunbelt Rentals, an equipment-rental company. Handling past-due accounts, payment calls, invoice disputes, and customer account maintenance.

Posted 8/12/2026full-timeRemote • California • 🇺🇸 United StatesMid-LevelSenior💰 $21 - $29 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in debt collection management and customer service, with a strong understanding of construction lien laws and state commercial laws. Proficient in communication and detail-oriented tasks, ensuring effective resolution of disputes and maintenance of customer information.

Highest-signal resume keywords

Knowledge Of Construction Lien LawsExtensive Knowledge Of Fair Debt And Collection ManagementStrong Knowledge Of State Commercial LawsExcellent Written And Verbal Communication AbilitiesProfessional Phone Etiquette

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Debt Collection ManagementComputerized Accounting MethodsDispute ResolutionCustomer Maintenance Information ManagementLegal Lending Methods

Soft Skills

Commitment To Excellent Customer ServiceDetail Oriented

Industry Keywords

Construction Lien LawsFair Debt Collection PracticesState Commercial LawsCertificates Of InsuranceTax Certificates

About the role

Key responsibilities & impact

Make collection calls on all past due accounts
Reduce delinquency for assigned accounts
Contact customers regarding payment status
Answer incoming customer calls
Resolve disputed invoices with customers and profit centers
Coordinate with general contractors and arrange joint checks for specific jobs
Forward Certificates of Insurance and Tax Certificates to appropriate departments
Update and amend customer maintenance information

Requirements

What you’ll need

Knowledge of construction lien laws
Professional phone etiquette
Commitment to excellent customer service
Detail oriented
Excellent written and verbal communication abilities
Extensive knowledge of fair debt and collection management
Strong knowledge of state commercial laws
Knowledge of legal lending methods
Some experience with computerized accounting methods
Ability to bend, squat, crouch, reach, and lift 50 pounds or more
Ability to work indoors/outdoors when required by the job

Benefits

Comp & perks

Comprehensive benefits package for full-time employees
Health, Dental and Vision plans
401(k) Match
Volunteer time off
Short-term and long-term disability
Accident, Life and Travel insurance
Flexible spending
Tuition Reimbursement Options
Employee Assistance Program (EAP)
Length of Service Awards
12-25 vacation days depending on years of service
5 sick days
6 holidays
2 half day holidays
2 floating holidays
1 inclusion day
1 volunteer day
Extensive on-the-job training
Advancement opportunities
Paid Parental Leave
Paid Holidays and Paid Time Off