Credit and Collections Representative

Sunbelt Rentals, Inc.

Credit & Collections Representative handling past due accounts for the equipment rental industry. Engaging with customers on payment status and resolving disputes regarding invoices.

Posted 4/16/2026full-timeRemote • Washington • 🇺🇸 United StatesMid-LevelSenior💰 $21 - $29 per hourWebsite

About the role

Key responsibilities & impact

Responsible for reducing delinquency for assigned accounts
Contact customers regarding payment status
Answering incoming customer calls
Deal with customers and profit centers to get disputed invoices resolved
Deal with general contractors for specific jobs and make arrangements for joint checks
Forward Certificates of Insurance and Tax Certificates to the appropriate departments
Update and amend customer maintenance information

Requirements

What you’ll need

Knowledge of construction lien laws
Professional phone etiquette
Commitment to excellent customer service
Detail oriented
Excellent written and verbal communication abilities
Extensive knowledge of fair debt and collection management
Strong knowledge of state commercial laws
Knowledge of legal lending methods
Some experience with computerized accounting methods

Benefits

Comp & perks

Health, Dental and Vision plans
401(k) Match
Volunteer time off
Short-term and long-term disability
Accident, Life and Travel insurance, as well as flexible spending
Tuition Reimbursement Options
Employee Assistance Program (EAP)
Length of Service Awards
12-25 vacation days depending on years of service
5 sick days
6 holidays
2 half day holidays
2 floating holidays
1 inclusion day
1 volunteer day

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

computerized accounting methodsfair debt managementcollection managementconstruction lien lawslegal lending methodsstate commercial laws

Soft Skills

professional phone etiquettecustomer servicedetail orientedwritten communicationverbal communication