Credit & Collections Representative
Sunbelt Rentals, Inc.
full-time
Posted on:
Location Type: Hybrid
Location: Remote • Ohio • United States
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Salary
💰 $19 - $26 per hour
About the role
- Make collection calls on all past due accounts
- Responsible for reducing delinquency for assigned accounts
- Contact customers regarding payment status
- Answer incoming customer calls
- Deal with customers and profit centers to get disputed invoices resolved
- Deal with general contractors for specific jobs and make arrangements for joint checks
- Forward Certificates of Insurance and Tax Certificates to the appropriate departments
- Update and amend customer maintenance information
Requirements
- Knowledge of construction lien laws
- Professional phone etiquette
- Commitment to excellent customer service
- Detail oriented
- Excellent written and verbal communication abilities
- Extensive knowledge of fair debt and collection management
- Strong knowledge of state commercial laws
- Knowledge of legal lending methods
- Some experience with computerized accounting methods
Benefits
- Health, Dental and Vision plans
- 401(k) Match
- Volunteer time off
- Short-term and long-term disability
- Accident, Life and Travel insurance
- Flexible spending
- Tuition Reimbursement Options
- Employee Assistance Program (EAP)
- Length of Service Awards
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
computerized accounting methodsdebt collection managementconstruction lien lawslegal lending methodsstate commercial laws
Soft Skills
professional phone etiquettecustomer servicedetail orientedwritten communicationverbal communication