Credit & Collections Representative

Sunbelt Rentals, Inc.

Credit & Collections Representative at Sunbelt Rentals managing past due accounts and customer communications to resolve payment issues. Seeking detail-oriented individuals to join a dynamic team in the rental industry.

Posted 4/11/2026full-timeRemote • Ohio • 🇺🇸 United StatesMid-LevelSenior💰 $19 - $26 per hourWebsite

About the role

Key responsibilities & impact

Make collection calls on all past due accounts
Responsible for reducing delinquency for assigned accounts
Contact customers regarding payment status
Answer incoming customer calls
Deal with customers and profit centers to get disputed invoices resolved
Deal with general contractors for specific jobs and make arrangements for joint checks
Forward Certificates of Insurance and Tax Certificates to the appropriate departments
Update and amend customer maintenance information

Requirements

What you’ll need

Knowledge of construction lien laws
Professional phone etiquette
Commitment to excellent customer service
Detail oriented
Excellent written and verbal communication abilities
Extensive knowledge of fair debt and collection management
Strong knowledge of state commercial laws
Knowledge of legal lending methods
Some experience with computerized accounting methods

Benefits

Comp & perks

Health, Dental and Vision plans
401(k) Match
Volunteer time off
Short-term and long-term disability
Accident, Life and Travel insurance
Flexible spending
Tuition Reimbursement Options
Employee Assistance Program (EAP)
Length of Service Awards

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

computerized accounting methodsdebt collection managementconstruction lien lawslegal lending methodsstate commercial laws

Soft Skills

professional phone etiquettecustomer servicedetail orientedwritten communicationverbal communication