Data Analyst

• Design and facilitate workshops to understand user needs, set business requirements, and test BI dashboard designs with users
• Translate user needs into compelling BI dashboard designs utilizing best practices in infographic design and aligned with Sun Life design language
• Illustrate alternative concepts by mocking up sketches or wireframes with consistent and professional layout and visual; rapidly iterate and develop final versions
• Develop metrics and KPIs to measure the performance of analytical and data products in the overall portfolio
• Responsible for improving the quality and management of data assets across distribution, finance, actuarial, product domains
• Partner with different partners in the team, business, and IT to evolve data foundation and technology stack for Insurance Solutions
• Assist in the migration of all of BI and Insights data foundation to the Enterprise Data Lake
• Build and maintain strong working relationships with the Distribution, Pricing, Operations and IT partners to ensure delivery of initiatives within the area
• Design and deliver end-user training and training materials; provide technical support as necessary
• Perform voice of the customer (VOC) feedback analysis to gain insights, take actions and improve.

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