Data & Analytics Operations Support Engineer
Sun Life
full-time
Posted on:
Location Type: Hybrid
Location: North York • 🇨🇦 Canada
Visit company websiteSalary
💰 CA$65,000 - CA$105,000 per year
Job Level
Mid-LevelSenior
Tech Stack
MS SQL ServerOracleSQL
About the role
- Maintain and support Sun Life’s data in multiple Data Warehouses
- Create reports and universes for business partners using different BI applications
- Support the ingestion processes in several data integration applications
- Analyze and troubleshoot data consumption issues for Sun Life clients
- Respond to incident, problem and change management policies and processes
- Monitor environments to identify and implement operational improvements
- Participate in rotational on-call 24/7 operational support
Requirements
- 3 - 5 years hand-on experience working as an IT Application/Technical support analyst
- 3+ years working in a DW/BI environment
- Mainframe development experience using TSO, ZEKE, JCL, COBOL
- Experience with Business Intelligence(BI) solutions: SAP Tools
- Knowledge of Business Objects Universe Designer and Web Intelligence
- Experience with Databases: Microsoft SQL Server, Oracle, DB2, flat files
- Computer Science degree or certificate, or equivalent, supplemental training
- Written communication is clear and concise
- Ability to work as part of a virtual team to achieve tangible results
Benefits
- Health insurance
- Flexible work arrangements
- Professional development opportunities
- Paid time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data warehousingbusiness intelligencemainframe developmentTSOZEKEJCLCOBOLMicrosoft SQL ServerOracleDB2
Soft skills
written communicationteam collaborationproblem-solvingincident managementchange managementoperational improvements
Certifications
Computer Science degreetechnical support certification