Sun Life

Senior Integrations Consultant

Sun Life

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $84,500 - $126,800 per year

Job Level

Senior

Tech Stack

SOAP

About the role

  • The Opportunity: Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work.
  • This client-facing role configures, validates, and troubleshoots Workday integrations for our ancillary benefits clients—eliminating friction, reducing lift, and delivering a best-in-class onboarding experience.
  • You’ll work directly in client Workday environments to set up and optimize eligibility, enrollment, billing, and absence integrations as well as new integrations to come.
  • More than a configurator, you’re a consultative partner.
  • You’ll listen to client needs, align with their business outcomes, and ensure our technology meets (and exceeds) expectations from the start.
  • You’ll also collaborate with internal developers to identify gaps, build smarter features, and drive continuous innovation across our integration capabilities.
  • How you will contribute: Client-Facing Onboarding & Consulting
  • Represent our platform with credibility and clarity in conversations with HRIS teams, IT stakeholders, and benefit administrators.
  • Translate technical Workday capabilities into business outcomes, ensuring integrations support client objectives from day one.
  • Workday Configuration & Deployment
  • Build and configure benefit-related integrations in client Workday environments (EIBs, Core Connectors, Studio).
  • Advise on Workday benefit configuration best practices (eligibility rules, events, security, enrollment triggers).
  • Ensure all data mappings and field behaviors align with our API architecture and client workflows.
  • Work internally to connect EDI and other integrations to support a holistic connectivity experience.
  • Integration Validation & Troubleshooting
  • Test and validate API and EDI connections and data flows using tools like Postman, SOAP UI, or Workday’s integration monitors.
  • Gain system access to troubleshoot and resolve misconfigurations, sync issues, or data mismatches.
  • Own post-go-live support for integration adjustments and optimization.
  • Innovation & Product Collaboration
  • Proactively identify opportunities to enhance our integration experience—reduce client lift, simplify setup, and increase accuracy.
  • Work closely with internal development teams to scope new features and refine existing ones based on real-world client feedback.
  • Contribute to roadmap planning with insights gathered during implementation cycles.
  • Sales & Distribution Support
  • Partner with Sales, Distribution, and Account teams during pre-sale or onboarding transitions to understand client goals and set expectations.
  • Join client meetings as a Workday integration subject matter expert, guiding clients through the process and positioning us as an easy-to-do-business-with partner.
  • Help articulate our digital connectivity value proposition through the lens of technical feasibility and client outcomes.
  • Knowledge Management & Documentation
  • Maintain a library of configuration guides, troubleshooting playbooks, and integration best practices.
  • Help scale operational excellence by enabling repeatable onboarding processes and reusable frameworks.
  • What you will bring with you: 3–5 years of Workday experience, including benefits configuration and integrations.
  • Deep understanding of Workday integration tools: EIBs, Core Connectors, Studio, Web Services (SOAP/REST).
  • Hands-on experience in building, troubleshooting, and validating HRIS or API integrations in production.
  • Strong written and verbal communication; able to lead client meetings and explain complex topics in simple terms.
  • Comfort working in client environments, owning deliverables, and driving timelines.
  • Collaborative mindset with an ability to influence across technical and business functions.
  • Experience in ancillary benefits or benefits administration platforms.
  • Familiarity with API and EDI management tools (Postman, Swagger, JSON, XML).
  • Workday certification (Benefits, Integrations, or HCM) strongly preferred.
  • Exposure to platforms like Boomi, MuleSoft, or similar integration middleware.
  • Prior experience supporting pre-sales or client onboarding in a consultative capacity.
  • At our company, we are committed to pay transparency and equity.

Requirements

  • 3–5 years of Workday experience, including benefits configuration and integrations
  • Deep understanding of Workday integration tools: EIBs, Core Connectors, Studio, Web Services (SOAP/REST)
  • Hands-on experience in building, troubleshooting, and validating HRIS or API integrations in production
  • Strong written and verbal communication; able to lead client meetings and explain complex topics in simple terms
  • Comfort working in client environments, owning deliverables, and driving timelines
  • Collaborative mindset with an ability to influence across technical and business functions
  • Experience in ancillary benefits or benefits administration platforms
  • Familiarity with API and EDI management tools (Postman, Swagger, JSON, XML)
  • Workday certification (Benefits, Integrations, or HCM) strongly preferred
  • Exposure to platforms like Boomi, MuleSoft, or similar integration middleware
  • Prior experience supporting pre-sales or client onboarding in a consultative capacity
  • At our company, we are committed to pay transparency and equity.