Business and Systems Consultant

Sun Life

Business & Systems Consultant delivering client-centric solutions through technology and analysis at Sun Life. Collaborating with internal teams to enhance business processes and systems for client success.

Posted 7/22/2026full-timeWaterloo • 🇨🇦 CanadaMid-LevelSenior💰 CA$80,000 - CA$128,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in analyzing user needs and translating them into requirements, with a strong focus on data mapping and system integration. Proficient in collaborating within Agile teams and ensuring compliance with privacy and security standards.

Highest-signal resume keywords

Data & Integration ModellingSQL Database QueryingDesign Thinking PrinciplesClient Facing TechnologiesAgile Team Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data MappingTest ExecutionSystem Data Flow AnalysisProcedural ProgrammingPrivacy ComplianceEmerging Technologies AdoptionMultitaskingTime ManagementDigital Engagement PlatformsEquisoft Solutions

Soft Skills

CuriosityCooperationAdaptabilityCommunicationPrioritization

Tools & Technologies

Insurance Illustration SystemsFinancial Planning PlatformsPolicy Administration Systems

Industry Keywords

Life Insurance Product ConfigurationAgile MethodologyUser DocumentationBusiness DocumentationEnd-to-End Validation

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Analyze and define user needs and translate them into requirements/epics/user stories/data mapping documents.
Analyze and document how systems, processes, procedures, and clients will be impacted by future development with a focus on the links between processes and systems throughout the organization.
Create and/or provide comments into internal and external communications and user documentation.
Collaborate, review and provide comments on business and technical documentation.
Support business on the roll-out of what has been developed with a focus on end-to-end validation.

Requirements

What you’ll need

Demonstrate knowledge of business and/or technology platforms or ability to learn about technology and digital products.
Experience working with client facing technologies/digital engagement platforms.
Curiosity and adoption of emerging technologies
Knowledge of Design Thinking principles.
Strong understanding of privacy, compliance, control, and security requirements.
Skilled in test execution and understanding the outcomes.
Ability to work and demonstrate cooperation in a matrixed team environment.
Experience with data & integration modelling.
Excellent multitasking, prioritization, and time management skills.
Comfortable working in ambiguous environments.
Works as a valued member of a strong, collaborative Agile team, partnering closely with Product Owners, developers, QA, architects, and business stakeholders to deliver high-quality solutions.
Experience with Equisoft solutions, insurance illustration systems, or financial planning/illustration platforms is considered a strong asset.
Familiarity with life insurance product configuration, illustration engines, and policy administration systems is an asset.
Strong background analyzing system data flows, procedural programming, and SQL for database querying and optimization.

Benefits

Comp & perks

Access to short-term assignments or ‘Gigs’ across the organization, to help you develop new skills and connections.
A collaborative and interactive team environment
Charitable giving through our You Give, We Give program lets you give back to your community – and in many cases, we’ll match your contributions.
Care Days available for self-care or care of others (i.e., family or others you may support) and Sick Days to support your well-being.