Salary
💰 $78,100 - $117,200 per year
About the role
- Responsible for contract deliverables, including compliance reporting, financial reporting and service level performance reporting
- Effective communication and service to current clients via meetings, calls, and interaction
- Primary support to DentaQuest leadership for client’s program administration
- Proactively identify client expectations and resolve issues
- Coordinate client audits of DentaQuest programs
- Monitor changes in regulations and fee schedules to ensure compliance
Requirements
- Bachelor’s Degree in Business, Healthcare Administration (or related field) or equivalent, relevant work experience
- Five years’ experience working with external clients/customers
- Two years’ experience in a supervisory role
- Knowledge of group benefits
- Proficient with general computer software including Microsoft Excel, Word and Outlook
- Up to 50% local travel required
- Ability to work independently and as part of a team
- Health insurance
- 401(k) employer match
- Paid time off
- Parental and adoption leave
- Disability programs
- Partially paid sabbatical program
- Generous vacation and sick time
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
compliance reportingfinancial reportingservice level performance reportingknowledge of group benefits
Soft skills
effective communicationclient serviceproblem resolutionteamworkindependence
Certifications
Bachelor’s Degree in BusinessBachelor’s Degree in Healthcare Administration