Manager, Product Development

Sun Life

Manager of Product Development in retail insurance at Sun Life, executing product initiatives and enhancing Client experiences through research and data analysis.

Posted 7/14/2026full-timeToronto • 🇨🇦 CanadaJuniorMid-Level💰 CA$80,000 - CA$128,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in product development and client research methodologies, leveraging data-driven analysis to enhance client experiences and drive business outcomes. Strong communication and relationship management skills are essential for collaborating with cross-functional teams and presenting insights to senior leadership.

Highest-signal resume keywords

Product DevelopmentClient Research MethodologiesData AnalysisProject ManagementBilingualism

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Financial Performance AnalysisQuantitative SkillsInformation VisualizationDesign ThinkingSurvey DesignFocus-Group FacilitationCompliance ManagementRisk Management

Soft Skills

Critical ThinkingProblem-SolvingCommunicationRelationship ManagementSelf-Motivated

Industry Keywords

Financial ServicesCanadian Retail InsuranceVoice of the ClientVoice of the AdvisorChange Management

About the role

Key responsibilities & impact

Product Development – execute on product development initiatives from concept to implementation, including Client / advisor research, concept development and validation, business casing, oversight of build and go-to-market, and value realization
Client / Advisor Research – conduct both qualitative and quantitative research on industry and market trends, competitor actions, etc. and bring forward the Voice of the Client and Voice of the Advisor. Leverage and champion design-thinking best practices to build creative solutions through empathy-driven, human-centered design
Data-Driven Analysis – analyze both internal and external data to identify trends and opportunities, develop innovative enhancements that increase revenue, improve operational efficiencies, and enhance the Client / advisor experience
Project Management – facilitate and lead cross-functional teams with conviction, discipline and strong communication to drive towards clear decisions and recommendations
Communication – synthesize and present findings in a compelling manner; adapting communication and presentations to meet the unique needs of different audiences

Requirements

What you’ll need

Minimum 2 years related experience in the financial services industry, preferably in product management and/or strategy
Experience with financial and product performance analysis. A good understanding of the Canadian retail insurance landscape would be an asset
‘Get stuff done’ in a fast-paced, challenging, and dynamic business environment
Strong quantitative skills including data interpretation and information visualization
Strong critical thinking and problem-solving skills, with keen attention to detail
Strong presentation and written communication skills with track record of working directly with senior leadership
Self-motivated, able to work both autonomously and collaboratively with multi-functional teams, managing diverse and evolving priorities
Experience with client research methodologies including design thinking, survey design and execution, and focus-group facilitation
Strong relationship management skills – ability to partner with key stakeholders and functional areas across the organization
Robust understanding of compliance and risk management – ability to identify potential risk exposure in product design to ensure adherence to Sun Life's compliance and risk management framework and tolerance
Agent of change – ability to embrace, adapt, and drive change as required to ensure business objectives are met
Bilingualism (French, English, both oral and written) is required for Quebec only for the frequent interactions with English and French-speaking colleagues or internal partners across Canada or worldwide.

Benefits

Comp & perks

A collaborative and inclusive culture
An environment of continuous learning and improvement
Our unique Sabbatical Program gives you the opportunity to take up to 6 weeks off, every five years
Anchored to our Purpose, our Sustainability Plan has three pillars which represent the areas where we have the greatest opportunity to drive positive impact in society: increasing financial security, fostering healthier lives, and advancing sustainable investing
In 2025, Sun Life ranked among the top 100 most sustainable global corporations by Corporate Knights for the 15th consecutive year, leading Canadian insurers
We are proud to be on the 2025 Best Workplaces in Canada list by Great Place to Work
We’re also listed as one of the Best Workplaces for Women and Best Workplaces with Most Trusted Executive Teams