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Claim Processing Representative
Sun LifeClaim Processing Representative handling entry-level and intermediate claims with high accuracy for DentaQuest. Supporting call center operations and completing claim-related projects as needed.
About the role
Key responsibilities & impact- process entry-level and intermediate claims with a 99% or greater accuracy rate
- adhere to approved claim workflow requirements to maximize efficiency
- serve as backup to Claim Administration team for entry-level adjustments to claims as necessary
- serve as back up to call center during peak periods by taking provider and member calls
- successfully complete basic claim-related projects
Requirements
What you’ll need- Associates degree or two years of experience in a business environment
- Strong math competency
- Ability to efficiently operate computer
- Strong interpersonal, written and verbal communication skills
- Attention to detail, accuracy and organization skills
- Self-motivation demonstrated by a readiness to learn more and assume new challenges
- Cooperative, professional, and effective interaction skills with co-workers, business partners, and visitors
- Ability to work in excess of 40 hours in one week
- Ability to use Microsoft Office (Word, Excel and Outlook)
- Understanding of general insurance principles
- Able to follow verbal and written instructions
- Ability to read and comprehend at a high school level
- Required to attend additional training as requested/deemed necessary
- Previous claim processing experience is a plus
Benefits
Comp & perks- generous vacation and sick time
- market-leading paid family, parental and adoption leave
- medical coverage
- company paid life and AD&D insurance
- disability programs
- partially paid sabbatical program
- 401(k) employer match
- stock purchase options
- employer-funded retirement account
- inclusive and collaborative work environment
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Claims ProcessingMath CompetencyComputer OperationMicrosoft WordMicrosoft ExcelMicrosoft OutlookInsurance Principles
Soft Skills
Attention to DetailSelf-MotivationCooperative InteractionOrganizational SkillsEffective Communication