Senior Associate, Data Operations

Sun Life

Senior Associate, Data Operations responsible for ensuring data integrity across SLC's investment systems. Supporting data governance initiatives and training junior team members in data assurance processes.

Posted 6/30/2026full-timeWaterloo • 🇨🇦 CanadaSenior💰 CA$80,000 - CA$128,000 per yearWebsite

About the role

Key responsibilities & impact

Support data assurance, governance, integrity of investment data across investment and/or accounting systems for general accounts and all SLC institutional clients
Develop and implement data quality control processes and procedures
Conduct regular reviews of investment data to identify discrepancies and errors
Collaborate with various teams to resolve data integrity issues and implement improvements
Support the maintenance of documentation for data integrity processes and standards
Develop and run reports to monitor data quality metrics
Participate in data governance initiatives
Train and mentor junior team members on data integrity best practices
Partner with other areas to solve issues that impact data quality, reporting, and downstream systems
Identify and understand issues with valuation, accounting, investment systems and other tools; find solutions to fix them closely working with vendors, IT and other related parties

Requirements

What you’ll need

Bachelor’s degree in Business, Finance, Economics, or related field
5+ years of experience in investment operations, data analysis, or a related role
Strong analytical and problem-solving skills, with the ability to identify root causes and implement effective solutions
Experience with accounting and investment management systems
Advanced Excel skills (e.g., formulas, VLOOKUPs, pivot tables, Power Query)
Systems-oriented mindset with a demonstrated ability to enhance processes through technology and automation
Strong attention to detail and ability to manage multiple priorities in a deadline-driven environment
Sound business judgment with the ability to make timely, well-informed decisions aligned to business objectives
Strong verbal and written communication skills, with the ability to convey complex information to diverse audiences
Proven ability to collaborate cross-functionally and build effective relationships with internal and external stakeholders
Demonstrated ability to manage competing priorities, deliver results, and operate with a sense of ownership and accountability
Ability to mentor or support junior team members and partner effectively across a diverse organization
Client-focused mindset with a sense of urgency and strong collaboration skills

Benefits

Comp & perks

Excellent benefits and wellness programs to support the three pillars of your well-being – mental, physical and financial – including generous vacation and sick time
Market-leading maternity, parental and adoption leave top up program
Partially-paid sabbatical program
Pension, stock and savings programs with an employer-paid match to help build and enhance your future financial security
Flexible work environment with a friendly, caring, collaborative and inclusive culture focused on career growth development
The opportunity to move along a variety of career paths with amazing networking potential

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Data AnalysisInvestment Management SystemsAccounting SystemsData GovernanceData Integrity Processes

Soft Skills

Attention to DetailStrong Communication SkillsClient-Focused MindsetOwnership and AccountabilityMentoring and Training