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Sun Life

Director, Underwriting and Claims Risk Management

Sun Life

Director of Underwriting and Claims Risk Management at Sun Life Canada, overseeing claims practices and promoting positive client experiences. Leading a team and collaborating with industry partners to manage risks.

Posted 6/27/2026full-timeWaterloo • 🇨🇦 CanadaLead💰 CA$110,000 - CA$180,000 per yearWebsite

About the role

Key responsibilities & impact
  • Support the VP, Chief Underwriter and Claims Risk Officer
  • Promote excellence and consistency in claims risk assessment
  • Develop and conduct claim reviews/audits
  • Recommend and implement changes to claims philosophies and practices
  • Act as a senior claims resource for complex and high dollar cases

Requirements

What you’ll need
  • University degree, with preference given to medical, science, legal or business
  • Minimum 10 years of claims adjudication experience
  • Minimum of 5 years in a leadership role
  • Problem solving and analytical skills
  • Strong people skills
  • Bilingualism (French, English) required for Quebec

Benefits

Comp & perks
  • Health insurance
  • Flexible working arrangements
  • Professional development opportunities
  • Paid time off
  • Inclusive work environment

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
claims adjudicationclaims risk assessmentclaims reviewsclaims auditsanalytical skillsproblem solving
Soft Skills
leadershippeople skills
Certifications
university degree