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Business and Systems Analyst
Sun LifeBusiness & Systems Analyst working with teams to analyze and define user needs into system requirements at Sun Life. Collaborating on business requests and supporting system roll-outs for operational efficiency.
About the role
Key responsibilities & impact- Analyze and define user needs and translate them into system requirements/epics/user stories/data mapping documents
- Work with the team to conduct analysis on business requests with a focus on the links between processes and systems throughout the organization
- Create and/or provide comments into internal and external communications and user documentation
- Review and provide comments on business and technical documentation
- Support business on the roll-out of what has been developed with a focus on end-to-end validation
Requirements
What you’ll need- University degree in business or technology or equivalent experience
- 3 to 5 years of progressive experience as a Business & Systems Analyst
- Experience with technology and the ability to self-learn software
- Experience in supporting customer facing operations is an asset
- Bilingualism (French, English) required for Quebec
- Knowledge of financial services industry is an asset
- Knowledge of relevant business, processes, systems, and capabilities
- Good understanding of privacy, compliance, control, and security requirements
- Skilled in test execution and understanding the outcomes
- Strong analytical and communication skills
- Ability to work and demonstrate cooperation in a matrixed team environment
- Comfortable with data requirements and related data activities
- Strong interpersonal / relationship building skills with technical and business personnel
- Good multitasking, prioritization, and time management skills
- Comfortable working in ambiguous environments
- Knowledge of Group Benefits is an asset
- Knowledge of Secure Web is an asset.
Benefits
Comp & perks- Access to short-term assignments or ‘Gigs’ across the organization
- A collaborative and interactive team environment
- Charitable giving through our You Give, We Give program
- Care Days available for self-care or care of others
- Sick Days to support your well-being
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data mappingbusiness analysissystem requirementstest executiondata activitiesuser storiesprocess analysisdocumentation reviewend-to-end validationself-learning software
Soft Skills
analytical skillscommunication skillsinterpersonal skillsrelationship buildingmultitaskingprioritizationtime managementcooperationadaptabilityworking in ambiguous environments
Certifications
university degree in businessuniversity degree in technology