Senior Voluntary Benefits Specialist

Sun Life

Senior Voluntary Benefits Specialist collaborating with sponsors across Canada for optional insurance products. Focused on client experience and providing excellent customer service to members and sponsors.

Posted 5/6/2026full-timeWaterloo • 🇨🇦 CanadaSenior💰 CA$58,000 - CA$93,000 per yearWebsite

About the role

Key responsibilities & impact

Execute campaigns while partnering with sponsors, Account Executives, marketing, data and email deployment teams
Act as a product knowledge expert for optional insurance products
Host member education sessions in-person and over Zoom
Compile results after the campaign and work with sponsors and internal teams to get systems updated
Participate in strategic projects which will enable more sales

Requirements

What you’ll need

Understand group insurance products
Have exceptional written and verbal communication skills
Be able to multi-task, prioritize and organize effectively
Have experience working with sponsors, members, advisors and/or consultants
Have good working knowledge of Microsoft Excel and PowerPoint
Have experience using group benefit systems like CRM, OASIS, DARC (nice to have)
Bilingualism (French, English, both oral and written) is required for Quebec only

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

group insurance productsMicrosoft ExcelMicrosoft PowerPointCRMOASISDARC

Soft Skills

written communicationverbal communicationmulti-taskingprioritizationorganizational skills