Sun Life

Senior Release Manager

Sun Life

full-time

Posted on:

Location Type: Hybrid

Location: Toronto • 🇨🇦 Canada

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Salary

💰 CA$90,000 - CA$140,000 per year

Job Level

Senior

Tech Stack

Go

About the role

  • Be accountable of the team’s coordination to be ready for the implementation day in production, ensuring diligent and efficient resolution of possible last minutes issues
  • Develop common strategies for release governance across multiple departments and vendors to ensure there's a proper structure in place to allow DCTS teams to coordinate releases efficiently
  • Identify gaps including any DevOps tools insufficiencies
  • Track an enterprise-wide release calendar in partnership with change management
  • Measure release cadence and effectiveness
  • Create common standards and formats for release playbooks and work with operations to standardize release decision-making
  • Define common mechanisms for rollback and standards for capturing release-related performance indicators
  • Communicate with delivery leaders, test managers, engineering managers, and IT operations project and Agile Teams
  • Develop the Release Management Policy, Standards and processes as well as the integrated release schedules and plans.
  • Produce Deployment, Run Books, Implementation Plans and Weekly Release Reporting
  • Manage risks and resolves issues that affect release scope, schedule and quality
  • Conduct/Engaged in Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews
  • Govern and help coordinate integrated releases, the number of releases to production will increase as we roll out new technologies and tools
  • Measure and monitor progress to ensure application releases are delivered on time, within budget and quality
  • Work with DevOps Specialist to understand impacts of branches and code merges
  • Continually work towards making improvements in the release process
  • Assist engineering team to resolve the build and release issues.
  • Coaching teams in effective use in ongoing adoption of build and deployment best practices.
  • Assisting with prioritization and resolution of defects/bugs.
  • Lead efforts to increase Release automation management.
  • Create and manage build and deployment implementation/release plan and schedule.
  • Work with other team members to secure and schedule resources.
  • Support the application release from end to end to ensure releases are implemented on time and on budget.
  • Assume overall responsibility for release package artifacts and delivery.
  • Prepare status reports for management and stakeholders

Requirements

  • University Degree or College Diploma in a related discipline
  • 7+ Experience as release manager in both waterfall and Agile/DevOps project lifecycles.
  • Experience with automation tools and solutions for the release management function.
  • Experience with Continuous Integration/Continuous Delivery (CI/CD) best practices
  • Excellent organizational skills and ability to balance potentially conflicting priorities, and to track and monitor numerous commitments and activities.
  • Strong facilitation skills with experience in undertaking liaison and consultations with multiple stakeholders and interest groups.
  • Experience in liaising with clients/stakeholders where client service was a key focus to responding to queries, issues & risk management.
  • Knowledge of product development and project life-cycle management
  • Knowledge of ITIL standards and best practices
  • Advanced written and verbal communication skills are a must.
  • Bilingualism (French, English, both oral and written) is required for Quebec only.
Benefits
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
release managementDevOpsautomation toolsContinuous IntegrationContinuous Deliveryrelease governancerelease playbooksrollback mechanismsrelease performance indicatorsbuild and deployment best practices
Soft skills
organizational skillsfacilitation skillscommunication skillsstakeholder managementrisk managementcoachingprioritizationproblem-solvingcollaborationtime management
Certifications
University DegreeCollege DiplomaITIL certification